I regularly stay in budget places and this was probably the worst stay I've every had - and least in the US. First off the hotel itself: 1. Upon check in they required $50 CASH as a security deposit. I did not have cash and was experiencing problems with my ATM card. They finally agreed to putting it on my credit card when it was clear I did not have the cash and couldnt get it immediately. 2. Despite repeated efforts, the front desk could not provide me with a Wifi password. As it was, the signal strength in my room would not have been strong enough to work anyways. 3. The room reeked of some drug (sweet smelling, I think that's meth, 4. The hotel is surrounded by fences and gates and you can absolutely not have any visitors, 5. It was incredibly noisy all night. Not only the room upstairs and next door but frequent car alarm chirps and honking, and loud voices outside. There must have been very little insulation. I was awaken multiple times at night and I'm normally a pretty heavy sleeper, 6. This was mainly just an annoyance, but when I went to check out in the morning, the door to the office was open but the front desk person rudely told me to get out and use the check in window that was on the other side of the fence. And then he required my ID to check out (!). I can honestly say that I've never been required to present an ID to check out.
Then there was the neighborhood. I’ve been in many cities and some pretty run-down areas, but this was among the worst. I didn’t exactly feel unsafe, but just depressed by the level of poverty and homelessness around. There's also not a lot to do at night without driving pretty far. Lots of strip joints nearby though, if that interests you.
I made the booking online and by the time I discoved how bad the place and neighborhood was, I could not...
Read moreThis was one of the worst hotels/inn/motels my mother and I ever stayed at. Firstly they charged us for three days when we only stayed one night. We wanted to stay three nights, that's why we paid for three nights, and thus they charged us for three nights but after night one, they told us to either pay again or leave, despite us paying for three whole nights. They lied and said we only paid for the one night that we stayed, when we knew we paid for three and we had a receipt to show that we did. Then they accused us of taking their towels with us, which we didn't. We were on vacation and had brought our own towels, because we don't ever trust the cleanliness of hotel/motel/inn towels. Then they refused to give us our money back for the additional two nights that we paid for since we only stayed for one night and they didn't want to give it back until we threatened to sue and get the news to the location and report on their crookedness. Then we got our money back. This place is a scam. There are better places to stay in Phoenix, THIS...
Read moreBed bugs everywhere !!!!!!!! Had to beg to get another room , got. There and it had bedbugs.holes in the walls everything was filthy no hot water. talk to manager .manager wasnt the mmanager .he woulddnt give me the phone number a manager or owner. talk me into waiting a week for the owner to call me never heard from him or the manager. call today and front desk said that it was nothing they could do for me. meanwhile I lost $700 worth of clothes I threw out that bed bug bites all over my body my wife and I. I would not be associated with anything that says Travel Lodge anywhere the place was a dump a nd management was terrible the place was falling down.very disappointed and would not let my dog stay there.worst part about it is that they know if they have them and they rented rooms out knowing they have bed bugs.confirm that through maintenance man and two maids. this place should be shut down. is a complete rip off Channel 3 News or 5 News do something somebody should do...
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