Ocean Grove RV Resort - St. Augustine in Saint Augustine, United States - reviews,open hours,photo spots,things to do

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Posts

P AllenP Allen

Nothing but issues! We booked a site with Ocean Grove RV resort in November for March, our plan was to arrive on Friday evening, since it was a 10 hour drive and stay until the following Sunday a week later. I told them when booking we had a 40 ft toy-hauler travel trailer with two motorcycles. Well, we were running behind schedule on our arrival, and knew we would be later than expected. I called and informed them it would be 9 or 10 I thought before we would get there. I was told they had a gate attendant and just stop in and pay then next morning. No problem. We arrived even later due to a bad wreck blocking all lanes on I-10 so we pulled in at about 1130pm.. No attendant to let us in, no one answering the phone, no way to contact anyone. There was no previous mention that the attendant left at 11.. We spent our first night in the parking lot. The next morning while waiting for the office to open at 830 am we decided to unload the bikes so we could drop the trailer and take off to meet our friends as planned at 9am. Good thing we did to! We checked in and headed to our assigned site.. and boy was it small, not only was in narrow, but shallow.. as we attempted to back the trailer into the site, we were all clear until the leaning tree over the street took the edge of the roof off. The bottom was clear but 12 ft up the tree leaned just enough into the path. Trying to back the trailer on the narrow road into the really tight spot proved an issue. When I say tight I mean the width of our trailer and a picnic table between two fences. and so shallow backed all the way in the truck could not park on the site without being in the road. We could not maneuver the trailer into the site because of the tree and had already damaged the brand new camper so we decided to try to come into the site from the other direction and circle around. The road being very narrow and cars parked so closely attempting to turn a corner we nipped the side on a dumpster, a small divot, but this is a 2019 trailer..!! Strike 2... so far we at about 6000.00 in damage.. The guys that work there finally arrive to assist, have people move cars and they have to get their tractor to work the camper into the spot, narrowly missing the tree themselves with the smaller wheel base tractor. If we had not unloaded the bikes up front in effort to save time, we would not have been able to, the back of the camper was just a few feet from the back of another one, and no way to let the ramp down or use the party deck; not and park even the bikes on the site. We had to park the truck at the bathhouse. The guys working there indicating that Ocean Grove might cover the damage since no way we should have ever been assigned that site with the size trailer we had. But no one contacted us. So were in, having missed our friends, lots of damage later, and have to replace the roof when we get home plus the entire morning lost. No way should a camper over 25 ft been in that spot.. Were set up and ready for the week. The site had no space save for the picnic table patio, which sat literally right next to the sewer pipe of the camper in front of us.. Yuck! So little time was spent outside. We were given 1 paper card with bar code for entry through the gate, a rather outdated process I say, A touch pad would have been more useful... We had family arriving on our final Saturday afternoon and we get a call from the office saying we were supposed to check out, that we have to leave! Just as our family is arriving. They had put us down for a Saturday check out rather than through that Saturday night as a I requested when booking. Strike 3! Now, I take part blame because I didn't thoroughly check the email confirmation, but when one request x date through x date check out is usually the next morning, which would have been Sunday morning. Just as we were almost packed and disconnected they call and say we can stay but we have to pay for another night.. we wont be back. it was a 7000.00 plus site rent mistake!

Sonya FergusonSonya Ferguson

This is our 2nd year vacationing here. We decided to return because we truly loved the location. However, two incidents have forced us to rethink our decision. 1. Last year we were told by other campers that they was a Hawk's nest on site, but we never saw it. This year while we were setting up, our neighbors informed us of a Hawk's nest in the tree directly outside our rv. We had never seen a hawk or it's nest, so we didn't know what to expect. As my husband walked from the front of the rv to the rear he was attacked by the hawk. We hadn't been there 20 minutes. We were never warned by management of Hawks nesting in the tree outside our rv. I'm not sure why they would rent those spots if guests could be potentially harmed, as my husband was. When we contacted the management office, they agreed to put us at a new site. This was after we were almost completely set up and had to pack up and relocate. This could have been avoided if we were notified at arrival. Management kept saying that since the Hawks are a protected bird, there is nothing they could do about the situation. I contacted the Florida fish and wildlife conservation. I was told that the wildlife conservation informed the campground a year ago that the hawk's nest could be removed if they followed the correct procedure. 2. On the last day of our stay while we were sitting outside our rv enjoying the weather, a guy came to wash the rv next to us. Once he began using a powerwasher to wash the rv we could feel a misting of water coming from him washing the rv. My husband then asked the guy to please be mindful of us sitting outside while using the powerwasher. The guy told my husband that he can't control mother nature. Not more than 10 minutes later a maintenance worker came over and asked us if there was a problem and informed us that the guy washing the rv told him that my husband threatened him. He also informed us thar the guy was a paid vendor. I would think that if you have outside vendors coming on site to do work that you would want them to respect your paying guests. We could have stayed anywhere, but we chose to stay here even amid the substantially increased rates. We'd think that the vendors would be courteous enough to respect each camper's individual space.

CYCY

The campground is neatly maintained, not too large, and is conveniently located about fifteen minutes from the St. Augustine historic district. The resort has nice laundry facilities, an on-site gym, and bath houses (that need a little more housekeeping). We were fortunate enough to secure one of their wooded sites which was beautiful. However, my parents site was on the perimeter of the resort and lacked any shade or privacy. There is a nice sized pool with grill/bar attached, where live music/karaoke is offered most nights. My son enjoyed fishing off the dock at the back of the property, and we caught some gorgeous sunsets there as well. I deducted one star for a few reasons. First, the resort allows outside membership to their pool, and at times it can be packed and difficult to even find a place to lounge. Second, although the roads are paved (thankfully) they are narrow and prove difficult to back your rig into your site if you don’t have a pull through site. Third, and most importantly, their website is a little deceiving about the resorts proximity to the beach. I read and was told over the phone while booking our reservation that they were “right across the street” from the beach. Although this isn’t entirely false, to gain beach access you need to leave the campground, drive down to the next traffic light and pay to park on the beach. It would be about a 15-20 min walk on foot crossing four lanes of busy traffic on A1A, while walking through a private gated neighborhood, if you were to try and walk it. All and all, this is a great place to try and we will stay here again.

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Reviews of Ocean Grove RV Resort - St. Augustine

4.0

(444)

2.0

6y

Nothing but issues! We booked a site with Ocean Grove RV resort in November for March, our plan was to arrive on Friday evening, since it was a 10 hour drive and stay until the following Sunday a week later. I told them when booking we had a 40 ft toy-hauler travel trailer with two motorcycles. Well, we were running behind schedule on our arrival, and knew we would be later than expected. I called and informed them it would be 9 or 10 I thought before we would get there. I was told they had a gate attendant and just stop in and pay then next morning. No problem. We arrived even later due to a bad wreck blocking all lanes on I-10 so we pulled in at about 1130pm.. No attendant to let us in, no one answering the phone, no way to contact anyone. There was no previous mention that the attendant left at 11.. We spent our first night in the parking lot. The next morning while waiting for the office to open at 830 am we decided to unload the bikes so we could drop the trailer and take off to meet our friends as planned at 9am. Good thing we did to! We checked in and headed to our assigned site.. and boy was it small, not only was in narrow, but shallow.. as we attempted to back the trailer into the site, we were all clear until the leaning tree over the street took the edge of the roof off. The bottom was clear but 12 ft up the tree leaned just enough into the path. Trying to back the trailer on the narrow road into the really tight spot proved an issue. When I say tight I mean the width of our trailer and a picnic table between two fences. and so shallow backed all the way in the truck could not park on the site without being in the road. We could not maneuver the trailer into the site because of the tree and had already damaged the brand new camper so we decided to try to come into the site from the other direction and circle around. The road being very narrow and cars parked so closely attempting to turn a corner we nipped the side on a dumpster, a small divot, but this is a 2019 trailer..!! Strike 2... so far we at about 6000.00 in damage.. The guys that work there finally arrive to assist, have people move cars and they have to get their tractor to work the camper into the spot, narrowly missing the tree themselves with the smaller wheel base tractor. If we had not unloaded the bikes up front in effort to save time, we would not have been able to, the back of the camper was just a few feet from the back of another one, and no way to let the ramp down or use the party deck; not and park even the bikes on the site. We had to park the truck at the bathhouse. The guys working there indicating that Ocean Grove might cover the damage since no way we should have ever been assigned that site with the size trailer we had. But no one contacted us. So were in, having missed our friends, lots of damage later, and have to replace the roof when we get home plus the entire morning lost. No way should a camper over 25 ft been in that spot.. Were set up and ready for the week. The site had no space save for the picnic table patio, which sat literally right next to the sewer pipe of the camper in front of us.. Yuck! So little time was spent outside. We were given 1 paper card with bar code for entry through the gate, a rather outdated process I say, A touch pad would have been more useful... We had family arriving on our final Saturday afternoon and we get a call from the office saying we were supposed to check out, that we have to leave! Just as our family is arriving. They had put us down for a Saturday check out rather than through that Saturday night as a I requested when booking. Strike 3! Now, I take part blame because I didn't thoroughly check the email confirmation, but when one request x date through x date check out is usually the next morning, which would have been Sunday morning. Just as we were almost packed and disconnected they call and say we can stay but we have to pay for another night.. we wont be back. it was a 7000.00 plus site...