Salem Convention Center — Hotel in Salem

I organized an all day conference & evening banquet at the Salem Convention Center, and my boss and I were extremely impressed with the level of service and professionalism we experienced. Both the event coordinator and catering manager were excellent to work with via email & phone, and were equally delightful to meet in person. Friendly, responsive, accommodating, and flexible! The event itself was a success, and it was fascinating to watch the catering crew completely transform a room from a business setting to a holiday banquet in less than 20 minutes.

Above all, after chatting with several staff at different levels, it was apparent that each employee had only good things to say about the establishment, and genuinely seemed to enjoy working there. It speaks volumes about a place of hospitality when the workers themselves respect the management; How can you take care of guests if you aren't taking care of your own staff? All in all, a great experience! This place will certainly have our business again the next time we...

New to Salem, I attended the Salem-On-Tap Brewfest 2023 as a way to learn a bit about the downtown. It took a few wrong tries and some circling, but once I figured out that the underground Parking Garage for the Convention Center is located in the same driveway as the Valet parking for Bentley's restaurant, I was good.

The Salem Convention Center is easy to navigate. Plenty of parking under the building and easy access via the elevators. The meeting rooms are basic, nothing fancy. The refreshment/meal service is welcoming and the Staff are friendly and helpful.

Easy parking near elevators and from there my visit was smooth. Friendly volunteers staffed the event and provided helpful directions. The Convention Center itself has several floors with meeting rooms and an outdoor area and such as you would expect....

I have zero complaints and so many great things to say about the Salem Conventional Center. I have worked with their staff a few times now and they really have EVERYTHING dialed in. Every year, our event moves seamlessly and the planning is so so easy. The location is incredible for getting local partners together and the venue is so pretty, especially in the evening with the lights on and a little darkness in the windows. You can customize your event to basically anything you can dream up and the staff are there to quickly (and I'm serious when I say quickly) respond to questions or needs. I would highly recommend this venue and look forward to working with...