Union Square Plaza Hotel — Hotel in San Francisco

I typically book my hotels with Hotwire due to their “hot deals”. This was the hotel that was picked through that deal. I needed a pet friendly hotel and one room for two adults. We checked in and got into our room, 706. It was a small double bed. This bed absolutely does NOT accommodate two adults, unless both adults are petite females, which for context it was my self and my almost 6 foot tall husband. We can back down, and I talked to front desk. They said I’d have to pay extra to upgrade to queen. I told her I booked a room for 2 adults, that bed does not comply with what I booked. She apologized to me and said the best she could do was give us a queen and we’d have to pay the difference. Fine, I said. We were then given room 710. We go back up the elevator to the 7th floor. I see room 710 and there is a ‘do not disturb sign’ on the door. So I knock just in case there’s someone in there. Nothing. I knocked again and nothing. So I open the door. And the room is dirty. The bed is disheveled as if recently used, the counters are dirty, the window is open, and the trash was not removed. So back downstairs we go. Front desk apologizes again and personally goes to check our now third room. She returns and hands us a key to room 609 and states she personally checked it herself. At this point I am just turned off by this hotel. We decide to stay because we already parked out car in a locked garage that already closed for the night and at this point we are exhausted. In future trips to San Francisco, I will not stay here again. Staff was courteous and friendly which was great. But overall just turned off with the hotel esthetics, the amount of noise, the neighborhood did not feel very safe and the fact that the hotel has the audacity to state two adults fit comfortably in a double size bed they have. No they do not. This is false advertising in my opinion, that bed is not even wide enough to hold two average size males comfortably. And honestly that’s what bothered me so much about this hotel. The fact that they were not able to accommodate two adults...

I typically book my hotels with Hotwire due to their “hot deals”. This was the hotel that was picked through that deal. I needed a pet friendly hotel and one room for two adults. We checked in and got into our room, 706. It was a small double bed. This bed absolutely does NOT accommodate two adults, unless both adults are petite females, which for context it was my self and my almost 6 foot tall husband. We can back down, and I talked to front desk. They said I’d have to pay extra to upgrade to queen. I told her I booked a room for 2 adults, that bed does not comply with what I booked. She apologized to me and said the best she could do was give us a queen and we’d have to pay the difference. Fine, I said. We were then given room 710. We go back up the elevator to the 7th floor. I see room 710 and there is a ‘do not disturb sign’ on the door. So I knock just in case there’s someone in there. Nothing. I knocked again and nothing. So I open the door. And the room is dirty. The bed is disheveled as if recently used, the counters are dirty, the window is open, and the trash was not removed. So back downstairs we go. Front desk apologizes again and personally goes to check our now third room. She returns and hands us a key to room 609 and states she personally checked it herself. At this point I am just turned off by this hotel. We decide to stay because we already parked out car in a locked garage that already closed for the night and at this point we are exhausted. In future trips to San Francisco, I will not stay here again. Staff was courteous and friendly which was great. But overall just turned off with the hotel esthetics, the amount of noise, the neighborhood did not feel very safe and the fact that the hotel has the audacity to state two adults fit comfortably in a double size bed they have. No they do not. This is false advertising in my opinion, that bed is not even wide enough to hold two average size males comfortably. And honestly that’s what bothered me so much about this hotel. The fact that they were not able to accommodate two adults...

The Union Square Plaza Hotel is situated in the heart of San Francisco’s bustling Theater District, right across from the Curran and ACT Theaters. Let’s break down the experience:||Pros:|Prime Location: The hotel’s greatest asset is undoubtedly its location. Union Square, the elegant plaza, is just a 2-minute walk away. This central shopping, hotel, and theater district surrounds the plaza for several blocks, making it a major tourist destination and one of the world’s premier shopping districts. |Plenty of restaurants and at the centre of the transport links. From cable car to the tram / bus. ||Customer Services: The hotel staff are warm, friendly and knowledgeable, which can be helpful for guests seeking recommendations or assistance during their stay.|I’d like to say a particular thank you to Hansel who was super helpful||Free WiFi: In today’s connected world, having reliable WiFi is essential. The Union Square Plaza Hotel provides free WiFi for guests.||Cons:|No On-Site Food Services. However, fear not! Numerous restaurants are within a 5-minute walk, so you won’t go hungry.|Basic Amenities: the hotel covers the essentials, Some guests might miss having additional amenities like a restaurant or fitness center.|Mixed Reviews: before travelling we read some Guest reviews which are a mixed bag. Some appreciate the location and value for money, while others mention cleanliness and comfort issues. ||Our experience was a clean and comfortable room. ||Final Verdict:|The Union Square Plaza Hotel is a decent choice for travelers who prioritise location and affordability. If you’re looking for a no-frills stay with easy access to San Francisco’s attractions, this hotel fits the bill. However, if you seek luxury or extensive amenities, you might want to explore...