The overall experience is underwhelming.
While our waiter Miles was attentive, and the Maitre D' Angelina was pleasant, the manager Victor was friendly enough, does not save the food, seating and general ambience.
We had indoor seating, and there are 3 seating locations, we had the window facing the street which is basically a narrow cramped coffee shop feeling. The chairs are uncomfortable, hard and narrow, so opt for the banquette. The table too small when they plated our meal. You are constantly worried if you're going to knock something over. The tables are so close together that we became involved in someone's first date and became just as anxious as he was whether he did alright.
The bus boys or under waiters, extra wait staff are not as nicely mannered as Miles and would pop in and out when you least want them (when food is being masticated in your mouth - they ask you if you want something) but when you need them they aren't there or when you ask them for something they say yes and it doesn't happen, like the wine menu. They bring your bottle of wine to the next table and you watch that bottle go table to table looking for it's home.
The food is not why you would go here. The menu is plain and boring. The prosciutto tasted the same as airplane food. The salad dressing similar to my first attempt in 8th grade. The selection of pasta was a span of yawn. And, the secondi, well another yawn.
Wine list. All wines by comparison are at a 200% markup if not higher. The styles of wines are Italian but the producers aren't ones that you would want to buy on your own, ever. The California wines are Safeway and Costco, they actually marked up a Phelps 300%.
Hopefully, management will not assume us diners are all idiots and will strive to improve.
But, I am appreciative restaurants are opening up and happy to continue my charity dining until we are all in full swing.
Our bill ran over $500.00 and the built in tip is 20%. So,...
Read moreI would give less than a whole star but google won't let me.
We booked for a small group c.10 people a few weeks before. The day of the dinner I called to check on the reservation and they said they received a booking for 100 people so they were pushing us to a really horrible room upstairs. They also said we needed to be out in 2 hours. I thought, well, we can eat an appetizer and a main course then I'll take the group out for drinks.
No sooner we get there they move us to an even worse room where we clearly don't fit and are forcing their fixed menu on us. I mean forcing! They were being very close to verbally abusive. They didn't pour the wine they brought it already open and just plopped it on the table.
I asked the waiter to speak to the manager and he got angry with me saying it wasn't his fault and good luck finding another place anyway. Then a guy who fancied himself king-waiter shows up and he's just oozing attitude. He gets the bottle of wine and tries to pour it in my glass. I tell him no thanks because we will be leaving. He pours it anyway. I asked, no getting upset, why did he pour it. With a smurk I really wanted to wipe off said, "We are going to throw it away anyway. Might as well drink it." Oh man, was I hot then. I told him he should go away and instead he stepped in closer. I was raised in a neighborhood where doing that meant something. I was there with my team so I had to sublimate my instinct. Well, it came to nothing. We found a really nice tapas place around the corner. The waiter there was awesome and we had a great time. I admit it took me a good half hour to cool off a little but it was chilly that evening.
I for sure would never, ever reccomend this place. Service alone is lacking completely and what I could see of the food being served, it looked like it was sitting around for a long while, maybe even frozen and then just reheated when...
Read morethis was the most DISGUSTING dinner I've ever had. For starters, they could not even get the silverware positioning to be correct (who the heck puts knives on the left of the forks?) the bread service, which was 7.50 was made of this ridiculously dry bread and flaky cheese. the 1st course's shrimp was incredibly disgusting and ugly (the presentation needs work). the shrimp smelled like it had been placed in a vinegar bath and the bottom of the shrimp was made of this sort of weird cornbread that smelled sour and tasted horrible. then, I waited for 1.5 HOURS for my second course: "clam" chowder. the "clam" chowder was actually made of shredded pieces of chicken and ham, and was extremely salty. the waiters didn't pay attention to our table and proceeded to ignore us without refilling our water (but they asked other tables). For the 3rd course, one person in our party ordered the most expensive thing on the menu--a steak--and it took forever to come. Now, the steak was the most disgusting thing ever. We specifically asked for "medium rare", and they gave us this rubbery and overdone steak. Another person in our party ordered an eggplant dish and it tasted extremely disgusting. It tasted like dog food. On the side there was some sort of weird concoction--gnocchi, I presume?-- and it was raw. I almost threw up when I ate it. It smelled horrible too. We didn't stay for the dessert because the entire thing just tasted so horrible. The waiter kept badgering us in a very impatient tone as if it was OUR fault. ALSO, the MUSIC is terrible. It's this terrible electro-funk music that VIBRATES the entire restaurant and has no musical taste. The waiter funnily asked us, "what can I do for you?" menacingly. I would like 3 hours of my life back, LOL. BTW, IT WAS $110 PER...
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