Hotel Blue 66, BW Signature Collection — Hotel in Santa Rosa

I was coming from Flagstaff and had planned on checking into the pet friendly Comfort Inn. I left a little earlier than planned, and arrived at about two pm. I did not have a reservation and they told me they could not give me a room until three, their check in time was three. I was pretty bothered until I looked up this blue motel across the street. Did they take pets? Yes! Awesome. Call, ask if there's a room, yes. I need ground floor if there are no elevators, is that possible? Yes. Perfect! I was so relieved, I didn't much care what it was like, it couldn't look worse than the Motel 6, my other option.

I was pleasantly surprised when I walked in the lobby. For some reason, I expected it to be a much smaller area, but it was actually quite nice. The woman who I spoke to greeted me and was as nice as can be. I walked into my room, and I was speechless. I don't know what I expected, but it wasn't what I got. A very clean, bright, modern room with a huge, incredibly comfortable bed that had lights around the base. There was a loveseat and marble looking table to my left, and a massive television with a bench under it to my right, and at the end of the bench, a table with a rolling chair, a small fridge with a glass door, and a microwave. Straight ahead was the bathroom counter. The mirror has a ring light, there is a hair dryer, the towels are larger and thicker than most motels I've stayed at along this trip, and there was a soap and lotion dispenser on the wall. In with the toilet was a glass enclosed walk in shower with a safety bar, a shelf for your shampoo or razor, a shampoo, conditioner, and body wash dispenser on the back wall, a little ledge for your foot when you're shaving your legs, and a very soothing rain shower head.

I slept so good, I did not want to get up. I didn't even bother to go get breakfast. The only thing that happened that wasn't pretty much perfect was housekeeping knocking on my door at eight in the morning. She didn't wake me up and she was VERY apologetic, so it was no big deal.

Location.. there isn't much around but if you need a really cool, clean, comfortable place to stay for a night or two, choose this over the chain. I doubt...

The price was right. Check-in was quick and easy, and breakfast was clean, well-organized, and restocked regularly. The employees were helpful whenever we asked for assistance—while many seemed to be working through a bit of a language barrier, they clearly put in maximum effort to provide good customer service. I also appreciated the practical touches: plenty of bench space to open suitcases, parking right outside the room if you’re on the ground floor, and convenient dining options nearby (Dairy Queen across the street, Mexican food next door).

A few things to note: we did spot a couple of bugs in the room, but that’s not uncommon for a motel. There were some unfinished details—an uncovered ceiling switch box, plaster on the bed frame from before the wall was completed, and furniture that looked worn but was actually clean. The pool and main restrooms were closed for renovation during our stay. Also, I didn’t notice an elevator, so if you’re upstairs with heavy luggage, plan accordingly.

Overall, a comfortable stay with friendly staff, good breakfast, and convenient location—just be aware of a few cosmetic and amenity...

The beds in our room are hard. The room looked fine/clean. The biggest issue I had was with the service staff. Our toilet foot plugged up. I first tried calling. When I tried calling from my room, I got a busy signal (i tried multiple times. ) When I tried calling from my cell phone, the number couldn't be completed. I walked over to the office. She said, "ooooo. I don't think there is anything I can do. I don't have any plungers. " She did take about a minute to look in the office, but they didn't have anything. When I asked if we could switch rooms, she asked, "How long have you been here? " I said we got here tonight. She responded with, "You've been here over an hour." I explained we went out to eat. She asked if we messed up the beds, and when she found out that we had already, she said, "Sorry, I can't help you. " So now we are stuck in a room with no...