Boutique Hotel — Hotel in Texarkana

We found this place online during a Delta (flight company) promotion for getting additional miles. My mother and I were on a road trip across the US and needed a place to sleep in Texarkana, so we wanted to find a cheap place that seemed safe and clean. This place was quite reasonably priced ($50 per night) for the one night we'd be staying, so we went for it. When we arrived, we had very mixed feelings because the outside looked like an old hotel that had been closed down (e.g. if it went out of business) but the inside surprised us: the front desk looked really lovely like it had just been put in, and the lobby area was very nicely furnished. There were signs of age e.g. in the ceiling, but otherwise it looked like a decent place. We learned from the front staff who were incredibly friendly and courteous (Virginia and Stacey) that it was a Ramada hotel that had gone out of business and was bought by someone else so they were just beginning renovations. This explained a lot given the hall carpets looked fairly aged and a little dingy, and we saw a couple of Ramada carpets e.g. in the elevator. All this said -- our hotel room was actually very nice. The beds were clean and comfortable, and the room was well furnished with a mini fridge, desk area, TV, and microwave. The bathroom fixtures all worked so we got warm showers. The door was keycard locked with interior locks as well, so definitely was secure. They also offered a fairly decent breakfast including a waffle marker, some cereals with milk, orange juice, sausage, and biscuits with gravy (granted by the time we went downstairs around 8:30 AM, there were no biscuits left).||||Overall, despite the signs of age and the exterior not looking that hot, I think this place is 4/5 stars because the staff were amazing, and the room itself was clean, safe, and well furnished. As a side note, one of the guests checking in just before us was a construction worker that said he and his team were there for working on the hotel, so it seems like a lot of good changes have already happened and will keep happening...

was at a hoi'll I'll Check-in about 4 AM.I went to my Room the Bed did never sheet on The bathroom wasn't clean and There were no towels.I went to the front desk I told him about it being blamed but I was so Tired I ask For the items and I went to and cleaned up in toilet he Is man at the front desk Said he would talk somebody that morning about it When I got up. It was three o'clock that evening Mind you, I hadn't no phone in my room either. So I guess I have to take care of some business. So I left my China room and I went down there later on. That evening, about 7 or maybe 8 and ask for a key to get in my room. So she gave me a Kitty in my room and I went to the room and all of my stuff was going. I appreciate that to go back to desk. It acts why and he helped me find my stuff.Some of it that housekeeper had Oh, they assured me that m stuff that I had my papers and business stuff. Personal stuff was gone. They told me was lock up in the office and I had to wait till 9 o'clock. To get it and I can get my stuff. Idelete 9 o'clock Rosa rosa Rosa rosa Rosa. Is there is she begins to brighten me? Call me by my name, call me. Racially, slurs. Color let me for the staff. In other customers I proceeded to steal extra my stuff. They told me. I stole the room and I had to pay for that night. But they still aint paid it to get my stuffe it because I just want to go and get my stuff. And they still didn't give you all of my personal items that are belong...

Managed find the place online for really cheap. Walked in and the room was not ready despite being 4:30 in the afternoon. So waited outside the room for them to clean it. However once in the room was large and clean. ||||10mins later someone opened the door and moved into my room, thinking it was theirs. Once that was sorted I was asked 10mins later to come to reception, as they had made a mistake with my payment.|||| I also could not get the Wi-Fi. I asked multiple times with different ladies at the front desk all of which didn’t know the password. Said they would get back to me. They never did. It seemed know one used Wi-Fi there. ||||On my way back from the swimming pool and naked child was brought running to reception crying. I was asked to hand over my towel to cover the child, that I did gladly. When I ask for a new clean towel later in the day they asked they did not have any clean towels. When I responded that I did not have a towel due to giving you one. They responded that it was not their problem ||||This place has a lot of potential but it seemed like knowone working there had any idea what was going on/ had given up. With people at front desk often wondering off somewhere or simply not replying to your questions by playing on their phones. Strange. ||||P.S Breakfast also shuts at 8am. Seems very early to me. I also had to go back to reception every time I needed to enter room as key card...