Sleep Number — Hotel in Totowa

I recently had the pleasure of working with Joe at Sleep Number, and I couldn't be more thrilled with the exceptional service and expertise he provided. My wife and I were in the market for a new bed, and Joe made the entire experience not only informative but also enjoyable.

He took the time to understand our specific needs, preferences, and concerns, demonstrating a genuine interest in ensuring we found the perfect bed for us. Joe's extensive knowledge of Sleep Number products and the science behind their technology was truly impressive. What stood out most was Joe's commitment to making us feel informed and confident in our purchase. He patiently walked us through the various options, explaining the unique features of each bed and how they could cater to our individual sleep preferences.

In the end, my wife and I left the store feeling not only informed but genuinely excited about our new Sleep Number bed. Joe's expertise, patience, and genuine concern for our sleep needs turned what could have been a stressful purchase into a...

My husband and I decided to invest in a Sleep Number bed and went to the Totowa store today (Sunday) instead of waiting for the Garden State location to open on Monday. I’m incredibly glad we went here after being taken care of by Adam Sharpe the Store Manager. His recommendations after listening to what we’re seeking [without upselling] allowed us to feel our different sleep styles can be met using the ideal combination of bed and frame. Our 4 year old daughter joined us and the store team is patient and accommodating. Adam was also tending to incoming and returning customers, at this busy Labor Day weekend time, whilst assisting store teammates. Thanks for what you do, Adam! Wish we started with Sleep Number sooner but excited for...

Purchased the I8 mattress and of course, you need to READ, READ, READ what you are signing!!!!! It's NOT 100% return on everything. BEWARE of this company!! We were not happy with this mattress after a few weeks and wanted to return it. ONLY the mattress is returnable! WE GOT STUCK with a $3,200 base. VERY, VERY overpriced!!! Also, never heard from the salesperson after the sale. Another salesperson in the store called to see how we were liking the bed. SHOP ELSEWHERE!!! I should not have bought so quick. Shame on me for not shopping around 1st!

Ended up going down the highway to another store and we are happy with our new mattress. The salesperson also threw in 2...