Harvest Inn Hotel — Hotel in Town of Crawford

Beautiful little country Inn. Rooms are small, but we'll kempt. Beds are thick memory foam, comfortable enough. Extra pillows were accommodated. No room service, but easily can get needs met with new towels and toilet paper by visiting front desk. Can leave dirty towels and trash outside door and will take and empty. Ice and snack machines available, It says there is a laundry, but we didnt see or use it. Little refrigerator in room accomadated our own meal leftovers and snacks quite nicely. TV and wifi free with stay. Continental breakfast free with stay. You can make waffles in the two waffle irons. Batter already made! Yum! Fridge contains a nice variety of breakfast items like yogurts, and juices. Bagels, cream cheese, jams, syrup, butter, waffles, coffee, fruit cups and other items available. Great little coffee bar in lobby, for purchase. Very friendly! Helped us get into our room a couple hours early (check in time is 4pm) because our flight was an early arrival. Beautiful lobby. Great gift shop with ministry and gift items. We had a couple of plumbing issues, and had to take care of it ourselves, toilet and tub both were stopped up upon arrival. We were handed a plunger, we took care of it! It has the feel of like being a family guest versus a hotel with housekeeping services. We made our bed and cleaned our bathroom daily. They clean it when you leave. Which was also okay for us. Feels like your at home and it's comfy! We really wish the outdoor fire pits were available to use. There are tables and chairs outdoor to use, but without the fire pits, they would only be usable in nicer weather. Also, we wish the fireplace inside the lobby was on during those cold evenings. It was warm in the lobby, but a nice fire would have felt more homey too. Lots of seating in lobby, sofa areas, tables, chairs to eat, relax, play games, mingle! Fun! Overall, a really, really wonderful place to stay. Would recommend, and would...

WORST EXPERIENCE! Its been a week since my stay at Harvest Inn, but i had to process what i experienced.

Well.. my friend and i walked in the lobby and no one was at the front desk except a lady standing at the microwave staring at us like we shouldn't be there. I said my hello and ignored her attitude thinking she's a client staying there, to my surprise she WORKS THERE! I check in and The drama begins. Found out we double booked, one prepaid and the other one was not. I was like fine, that was a mistake and we'll cancel the unpaid reservation because we don't need. Miss "Sonia" was like, you have to pay to cancel that with her bad attitude. I told her, let us check in and we'll sort that out later, she kept going on the "You have to pay for cancellation" mind you, the amount she mentioned was equivalent to how much we paid for the other reservation. I called the company the reservation was made and managed cancel it. My friend asked her for our key, and she mentioned the cancellation fee AGAIN! I broke the news that i canceled the reservation and waited for her reaction, cause at this point i realized why she was giving us the unwelcoming attitude. I tried to give her the benefit of a doubt and start a conversation, I asked how her day has been, what she was having for dinner cause "she was eating." Still gave me the same attitude, so i gave up and asked what her name was for this review.

So, to my dear Miss "Sonia", you need to do better with customer service. I know we looked nothing like you and our accents were different but, we did not deserve to be treated like that. For the sake of Harvest Inn and your professional...

The rooms looked amazing ! But i am a germaphobe😫ESPECIALLY with bathrooms. Brand new bathrooms receive 5/5. Ones that are cleaned and scrubbed daily/weekly for years may also receive 5/5 stars. This bathtub didn’t look recently scrubbed ☹️☹️☹️ it was a little shiny but covered in some grime so it made me really uncomfortable. But it’s hard for me to be comfortable when I travel and use things that other people used. So it is still above average and I’m sure that normal people would give it 4/5 or 5/5 😆 It would be nice if the shower head came out or if they provided bathroom cups so i could rinse the bathtub after showering. the carpet also looks old and carpets are something else that can make me feel so uncomfortable. But I brought slippers so I survived. Otherwise, the floor is lava 😂 (don’t touch it👀). The sheets look white like snow! I’m so impressed. The lobby was so pretty I just wanna go and hang out on the huge couch all day. And they had the best Bible translation in the dressers 😏 Another issue we had was once we walked came back into the room the next day, it smelled musty. It is very humid now but I wish there was a dehumidifier for the rooms or some sort of air quality control. It smells musty every time we...