Second Life Repair — Local services in Town of Crawford

Very disappointed to be completely honest. Normally don’t like to leave Google reviews especially on small busniess, but this situation is completely unfair and the lack of care. To start I brought two mother boards for two Samsung tvs in for repair. One tv was a 32” and the other a 24” two years ago. I was charged a diagnostic fee for $25 which I thought was a great price. I was told that the 32” mother board was unrepairable and that it needed a replacement. Which ok no problem. Paid $108.12 on January 18,2022. Got that repaired and went on my way to wait for the 24” motherboard to be repaired. Finally on November 21, 2022 I get a call my other board is repaired and it will be $27.03. I said great I’ll be in paid for it and went on my way. Once I get home I called the owner and said this isn’t the right size board, it’s too big, and that it looks like the 32” board he said bring it in. So at this point I’m alittle frustrated since I was originally told that the 32 inch board was unrepairable but whatever let it go. But proceeded to bring at this point the whole tv with the board I just paid for to be repaired and showed him that it doesn’t fit. He told me ok I will have to find the board in my shop to take a look and I said ok keep the tv here so you can confirm the right board. Now going on today December 5, 2023 I called since there has been no communication, and asked him about it and said since I’ve been double charged on the same board can I just get my tv back and get a store credit for Wii remotes since I double paid on two of the same boards and he told me that would be a blind agreement and would have to look back in records to see what happened cause he can’t find the work order. So I went in and showed my three receipts from my bank of what I paid him and he said he would still have to do research. So I asked for the tv back that he currently has and to see if I can get a refund on atleast one of the two boards and was told the tv is still apart on the work table. It hasnt been touched in a whole year and I was told it was my fault because I was hard to reach. I never delete calls and there is no voicemails or missed calls from his shop. I just feel this was very unprofessional and to blame me instead of taking responsibility is unfair of a busniess. Even if I didn’t answer calls why would you leave it apart on a work bench for a year. I’m also unhappy I paid $108 on a part I did not clearly need as the same board was repaired for $27. I’m just expressing my frustration since a year later I still have a broken tv and an extra mother board that was last known to be unrepairable. Feel very taken advantage of paying a total of $160.15 to still end up with a broken tv to take home tomorrow with now with an extra 108 dollar motherboard to try to sell on eBay to get...

I had an iPad plus that was one month out of warranty from Best Buy. It just stopped working. I made an appointment and went to Best Buy and the guy looked in the charging port and said, and I quote: ‘ it looks a little discolored, must’ve gotten water damage.’ Which was definitely not the issue, me being the only person that uses it and it’s kept in my office. That was it! I then took my iPad to Second life in Pine Bush and they took it apart and checked it out and found just a loose wire. They took the time to look at my device. Please stop going to these big box stores, they don’t give two craps about you or your device! Geo and his team took the time and treated me like I was an important and valuable person, and that my device was also important. And he fixed it… Support your Local business, they care. Thank you Second Life team, Betty Davis,...

i dropped my iphone12 off with a broken screen and back glass, i got my phone back with more problems then when i got there, my flashlight will not work as well as my rear camera, screen makes slight noise when on. something was left loose inside the phone that makes a noise when shook. he noticed the battery was swelling and even told me, but didnt bother to tell me until the repair was done, now the phone drains and heats up very quickly. my wifi and bluetooth options are also completely shot. when i first got the phone back the screen was popping off because he reused the factory adhesive from apple. my phone was also 3 days late, and i gave him an extra day to make sure it was done right, clearly not the case. they kept telling me day after day that it would be ready "tomorrow". this was not a near $500 fix, extremely dissatisfied and...