Hearthstone Point Campground — Hotel in Town of Lake George

My family and I have been going to Hearthstone point for years now and have always loved it until this year. The campground is clean, with very tight camping spots, a small bathing area/beach, and with hot showers and fulling functioning bathrooms. Since the sites are so small, you will hear a sneeze in the site next to you. Having said that, quiet time starts at 10pm sharp. We have never really had a problem with it- maybe here and there a ranger has come by to say kindly keep it down which of course was never a problem. This year, we got carried away with a game of beer pong so the cheering got a bit louder than we hoped. At 10:20pm, the ranger "Stephen" came by to which we immediately quieted down and apologized. We are a group in our mid-late thirties so it was not like we we intoxicated and belligerent. The Ranger Stephen began scolding us as if we were his children, forbid anyone to SPEAK or apologize, and ordered us to our tents to sleep. I was taking this lightly until one girl perked up and said we're really sorry we lost track of time to which he yelled- "I DON"T F*&$$NG CARE!" Listen, I understand we were being a little loud; however, we were not breaking anything, we weren't being rude (other than being a little loud), we were celebrating a birthday, it was 20 minutes past 10pm, and it could have been handled in a much more mature, respectful manner. Ranger Stephen looked to be about 60-70 years old and we were all adults. NO ONE should speaking to us that way. I am a paying customer and a faithful one at that up until this year. Other friends of ours also had a similar altercation with Ranger Stephen when they pulled up in their car into the site with 2 other campers from another site in their car. He again spoke extremely disrespectful to one of the ladies in the car. In both of these situations Ranger Stephen was interrupted by the husbands because he was being very rude to their wives to which he became even louder. After 2 days of reviewing this experience in my head, I was still shocked of how we were spoken to. I went to the office to make a formal complaint. We were told that they receive many complaints about Stephen and there was probably nothing to be done. I still asked for his supervisor. I spoke to the groundskeeper, Cherie, who let us know from the log that he reported we were being loud and playing beer pong. I don't know why beer pong had anything to do with the complaint. I didn't think that was forbidden. Cherie listened to our story and responded with "well, you've been here before so you should know the rules [of the 10pm quite time]"" Cherie said she would "talk to [Stephen] about it." That is all we got. I expected an apology or even a shocked face form Cherie from our story of the way he spoke to us. Nothing. I don't know how businesses stay open with this sense of entitlement and horrible, unprofessional customer interaction. Perhaps the campground should designate quiet areas for those who want a silent vacation? Regardless, they really need to learn how to treat people. I ended up leaving a day early just because I was so disgusted of how I was spoken to and how it did not seem to bother the grounds keeper one bit. If one of my employees were to speak to one of my customers that way they would be immediately terminated. That is how you run a business. There would be no pardon for their age or excuse for that behavior, especially toward the women. I was raised to speak to all people- young, old, black, white, male and female- with respect in all situations. I was horribly disappointed with Hearthstone Point this year and I will be sure to share my experience and the lack of concern in the deplorable behavior of...

The worst NYS campground we have been to. Our group hit up campgrounds all over NYS and we typically do not have any issues but this one was bad. The campground is "conveniently" located in between two main highways, make sure your dogs don't get loose or your children for that matter as there are two 55MPH highways surrounding the campground. The road noise is unbearable, one of the main points of a campground (serenity) are immediately by default removed from the ambience.

We attempted to check in and we waited over an hour for someone to come to the check in desk. We were greeted by two frustrated, overwhelmed, and seemingly confused workers who were trying to check us in. I think they were also working as the campground maintenance.

The upkeep of this park is the worst I have ever seen. The bathrooms are disgusting, the toilets leak, they look to be out of a horror movie, the windows into the bathrooms are huge and there is no privacy from the inside of the bathrooms or the outside. Some campsites can look directly into the bathrooms and see people on the toilet. This is not an exaggeration. The insides of the bathrooms have stall walls that are about 4' tall. If you walk into the bathroom, you can see the tops of peoples head who are sitting on the toilets.

The campsites are FILTHY, there is garbage all over the campsites. Mostly small pieces of every type of garbage, bits of plastic, bottle caps, fireworks, etc. The picnic tables are rotted with rusted nails and screws poking through. Our campsite had a crumbling fire pit and a steel fire ring that was packed nearly to the brim with wet ashes.

The other guests were incredibly loud and there are no staff to enforce the quiet hours. This park is inundated with illegal immigrants, 65% or more of the campsites were occupied by Ecuadorians. This campsite is directly north of NYC, a sanctuary city where refugees are granted a $2,100/month stipend and free reign. This is also not an exaggeration. It's not the people specifically, the primary issue is that they tend to ignore social customs from the locals and implement and prefer their own.

It looks like the refugees are using state parks in the vicinity of NYC as homeless encampments. Each refugee receives $2,100/month and there are groups of 5-10 at most camp sites and their setups look like a homeless encampment, not like tourists camping. They likely jump between camp sites and use different people to register their camps to avoid setting off any alarm.

I would not recommend this campground at all. It is not worth the money, it was like staying in a prison. Also, the roads are "1 way" but nothing is marked and multiple times we had to either reverse down a tiny, narrow, road or wait for someone else to do the same for us. The campsites are also extremely...

The campground itself was very nice. The staff at the front check in were inviting. The beach on the lake was very spacious. The showers and bathrooms weren’t bad.This place would have a lot of potential if it wasn’t for one thing and that is RANGER ED! how does he still have a job here after all the terrible reviews about him? I don’t know but I’m pretty sure he has some ties in order to still have a job. He was so rude to me and my family who rented out six campgrounds in total together in order to celebrate my sisters birthday without causing a disturbance to the other campers.As soon as I got there he approach multiple things and we complied. Our first night sitting around the campfire we were told to turn off our music which we did and after that ed and his partner kept returning. The next day my family went water rafting and when we came back one of our friends was approached by a Ranger Ed in a very threatening way. He told him if “we were ready to be out by that night” because if he gets one complain me and my whole family would get kicked out mind you this is the middle of the afternoon and we haven’t even started the night. This was the night of my sisters birthday and we had plans to decorate and have a little celebration but he ruined everybody’s mood by his threatening manner and we decided to not even celebrate my sisters birthday because we knew even if we were speaking we would be kicked out which was not an option in the middle of the night in a campground on Labor Day weekend. He single-handedly ruined my sister’s birthday and now we are going to celebrate the following weekend. He drove by our campground multiple times at night waiting to kick us out which was terrible because he was willing to kick out six campgrounds. When my sister talk to him his response was only “if you don’t like this camp ground, don’t stay here”. After buying 6 campground and spending our money, that’s your response? He basically made us feel so unwelcome and we will never return again! all the reviews are true about this place it has a lot of potential but if Ranger and is there I will avoid 100%. At the end of the day we all feel like we wasted money on six campgrounds I will not recommend this campground to my friends. There are many other private campgrounds in the area that I would be looking into for the future because I love the area but at this point state campgrounds are not it. Shame too, there a lot of potential here. I have been so many other campgrounds and never had any issues with noise or being talk to in a threatening manner! GET RANGER ED OUT OF THERE! every review...