My husband and I just finished a four day hike to the bottom of the Grand Canyon so were looking forward to a nice rest in a solid bed. We arrived tired at the Dine Inn Motel at 8 pm to be met with a man at the reception who could not care less whether we stayed there or not. He was the most miserable person we had met on our three months travel in the US. He did not respond to greetings and hardly communicated or was prepared to. Until then we found all people on our journey extremely helpful and friendly, including the natives except this one. When we asked for WiFi as we wanted to check for messages from loved ones, he refused us the use of WiFi. He said he had three accounts but other people were already using WiFi. He also said if we did not like the situation he could refund us the money and we could go elsewhere! This is not what I would call hospitality. If the people, natives or not, who are running this place do not really want to do it then should let someone who does take care of the place. This is a hospitality business after all which requires good mannerism that can be taught. I shall make sure that I inform the authorities about this place and their right to a licence. Incidentally, the bed we slept in had a hollow in the middle and we could not get comfortable in it all night, in the morning I woke up with the worst back ache ever! All the places we had stayed in all had firm double matresseson the beds...
Read moreI have stayed here several times over the years, unfortunately that ended last night. Upon arrival the desk clerk asked for my drivers license. I proceeded to give him my state issued I.d. as I don't drive because I have epilepsy. This clown started going on that for future reference they wouldn't b accepting state i.d. only drivers licenses. When I asked him why he went on to stay that people without them are normally criminals. I had everything I could do to not go across the desk and choke this rude disrespectful so-called clerk. Like I said I've stayed there many time over the years and have never been treated like that. I will never spend another penny. Go to the quality inn, it may cost a little more but it's another world when it comes to service, cleanliness, and beds. Sorry dine but you need someone who knows hospitality at...
Read moreMy one night in room 104 was clean, minimalistic but comfortable. Some observations: Bathroom was clean and functional with a shower only (no tub) and a hair dryer. The TV was too small for it's viewing distance. Bed was comfy for me but I can sleep in a car. There was no chair at the desk. The light at the desk had a broken switch so it gets unplugged to turn off. The outside is dumpy with a dirt parking lot but the room's interior was decent. Your car parks on a concrete section right in front of the room which is convenient. The front desk person was friendly. But then I find that humans are pretty much the same everywhere, engage them pleasantly and you'll get the same back. It was half as much as the much nicer hotel accross the street.
It's a decent value...
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