Maswik Lodge — Hotel in Tuba City

GOOD ROOM, GOOD PRICE, GREAT STAFF!

Let's start with the staff. THEY ALL WANT TO BE THERE! They want to help because they ALL WANT TO BE THERE. This isn't some Hampton or Holiday Inn or even Marriott. Did I mention, THEY ALL WANT TO BE THERE?

That means they want you to be there too! They WANT YOU to have a good, even great, experience. This means above and beyond is pretty normal for them - please don't abuse them and don't ask them of something unreasonable. Oh, and me and my 3y 8mo old daughter had a great time! She enjoyed the bike rides and riding in her backpack, and I enjoyed the views.

Good Room. The Astoria Hotel this is not. El Tovar isn't either. This is the wilderness where they happen to bring the comforts of indoor plumbing and air conditioning. Set your expectations before you go. The rooms are clean and well kept.

Good Price. Book early. If you book late like we did, you have to be lucky. . .which we were, only because we went on the off-season! Why is it more expensive than the local Quality Inn in Wichita Falls at $70 (we stayed there earlier on our trip)? They have to get EVERYTHING down small national park roads in a way that doesn't disturb the beauty of the Grand Canyon and the whole reason you're there - to have a beautiful undisturbed experience. Can you imagine a four lane interstate running through the park? Sure it would make it more convenient, but boy would it ruin the whole point of it.

Special shoutouts: Chelsea. Great energy! A smile that brightens the room! Thank you for the trashbag to make my daughter to use as a toddler size rain poncho. It was still too big, but we found another smaller bag . . .and then didn't need it! She already thinks I'm McGyver, but this one was new to her! And speaking of that trashbag. . .

Dan. Man, sorry for being disorganized and not bringing enough luggage to pack everything properly that I had to use the trashbag and toss everything there! Let me pay for a massage when you come back to Houston for that drink.

Charlotte. What wonderful stories! I told my daughter your stories as best I could remember. There's magic in the Southwest, and you shared the magic you knew with us! EMBRACE MYSTERIES!

TJ currently at the El Tovar Restaurant. Michelin 3 star service! You and Conner! How wonderful to run into you when you're not on duty! We were not able to thank your manager for seating us as we arrived just as the restaurant was closing for lunch. We had a train to catch an hour later and she shoo-ed us in. We had a wonderful lunch and my daughter didn't get on the train hungry! I wanted to thank her for being so considerate of my daughter, but she was not at the front as we were leaving. Her granddaughter and my daughter share the same name.

EVERYONE. If I gave you my card, that means I found something awesome about you and want to...

My mom, wife and I stayed at the Grand Railway Hotel and took the train to the Grand Canyon. We stayed at the Maswik Lodge while in the National Park. I found the service staff on the train and in the park to be knowledgeable and helpful. We were able to check into one of our reserved rooms at 4:15pm, but it was nearly 6pm before the second room was available. We were told we would be notified by phone when each was available, but we were not. I went through the line three times before getting the second room.

Regarding the Maswik Lodge specifically, I was under the impression when booking this trip that it is considered a rustic lodge experience. That being said, however, I did not expect to encounter truly cold water in the shower at the Pinyon Pine group of rooms (especially for the price of the room). I could get cold water in the creek by rough camping.

I am giving this experience and review two stars specifically for the lack of ADA services associated with the railway and room experience. I expect hotel management will refute with a standard answer stating that services are available and that there are sidewalks and wheelchairs available and that is true (for disabled guests that arrive by car to the Maswik Lodge).

My mom uses a Rollator for assistance in walking and in order for her to access her room at Pinyon Pine she had to ambulate that distance. There was enough of an income to struggle. The available sidewalks were in ill repair with many tripping hazards and curbs (including where wheelchair or walker access is) and the area isn’t well lit at all for people with disabilities. There is shuttle service at the lodge via the Blue Line, but NONE that would assist in delivering disabled guests to their rooms even though I inquired twice. The person at the checkout counter did offer the use of a wheelchair for use the following day, but there’s only one for the entire lodge as the other lodges were using the others that they may or may not have available. I don’t complain about this. in this review regarding just my relative, but the many other disabled persons I saw, accessing their rooms in the dark and at varying times otherwise. I will just say that I think we were extremely fortunate to have scored a wheelchair in order to get her back to the lodge to wait for the train ride back to Williams .

I do not share this realistic review in seeking recompense for the experience we had, but to forewarn others that may visit this area at the Grand Canyon, so that they may be informed about the availability or otherwise that may impact their trip. As I stated, the bulk of this review is due to the lack of ADA accessibility for...

Tl;DR - Good accommodation, reasonable price, away from the tourism, lots of nature and stars to see, I would recommend.

My eight year old daughter and I stayed here over the weekend and it was a very good mix in of modern convenience with a rustic setting. I mean you get the bare minimum of modern convenience. The reception is sketchy and the television is fuzzy but what do you need either one for when you are on a trip to one of the most beautiful places on earth? There is coffee, a fridge and space in the rooms. The staff at the desk were so friendly and kind. I really liked their enthusiasm about the area. The person at the activities desk on Saturday was hard trolling me by recommending I get a better view of the stars by walking down Bright Angel trail at night with an eight year old in the winter but I accept he may have meant it genuinely if he has no children in his life or or maybe he is a grump. Either way, I have enough common sense to avoid that with a kid. I would have done it if it was just me. I like that the lodge is away from the rim of the canyon because the hotels on the rim have too many tourists all the time and it gets to be like a zoo. It was nice to be able to walk away from all that at the end of the day.

I wish that there was no smoking outside the lodges because that was gross. On the first night (Friday) it was a bit loud outside when we were trying to meditate but that is not Maswik Lodge doing this - it was people. I imagine there is some no smoking a certain distance from the rooms rule but I did not want to waste time making it a big deal. It was frustrating that when it quieted down, I went out to meditate and was greeted by a cloud of cigarette smoke and had to go back inside. The noise pollution and people smoking is something the lodge could work on for improvements but it was not that pervasive that I would drop a star off. I recommend a designated smoking area if it is even allowed in the park.

I liked that this was a dark park and I think if the noise and smoking could be addressed it may be consistently peaceful at night. The second night there was no smoking or noise and we got to watch mule deer eating in the starlight - this was really beautiful.

The cafeteria area and pizza pub were alright - nothing fancy but there were a lot of options.

The gift shop was cool and free fudge samples!

I would...