Booking was difficult (should have been my 1st red flag) very limited parking. check in was almost easy...reserved two nights, for smoke free room, only to find out that they only had us down for one. took us to the room it had no heat nor a seat for the toilet. next room had no lights...next one (3rd) reeked of smoke and pot...last one was a least acceptable, barely. Bare bones room; bed, mini fridge, that did not seem to be working, exhaust fan did not work, light above sink was out, no mirror in bathroom (the one in the room was yellow with smoke residue), had to set sideways on toilet (6 to 8 inches from front of stool to wall), carpet was very, very dirty, tv didn't work at all, and cigarette ashes everywhere. People yelling and fighting inside and out for half the second night. things that were advertised but didn't exist, coffee pot, microwave, toiletries, fresh towels etc....Really screwed up overall... would not recommend this place to a homeless family if it were free...I give it a minus 5 out of 10 rating...no rooms anywhere in the building look even close to the one...
Read moreBest price around for a place to stay. The room was clean, though definitely looks like some guests have been less than respectful to the space. It's a shame seeing stuff like this but it is close to downtown Waterbury where most businesses have locks in the bathrooms to keep out drug users. The staff was very friendly and helpful. Check in was quick, no nonsense. I had to ask for the WiFi password and was able to use it no problem. It likely changes often so people won't use it after checkout. I might not take my kids here but that's more of a reflection of the area than this business. Bathroom was also clean and so we're the towels. All in all, I would stay here...
Read moreI was completely blown away by how nice it was to stay at the Big Apple. As a single guy, I’ve found it difficult to meet women. Within 5 minutes at the BA, 3 young ladies wanted to spend time with me. I felt like a movie star. ||||Management’s commitment to safety is second to none. The bullet-proof glass in the lobby shows just how much ownership cares about their employees. Safety first!!! ||||As a diabetic, I was excited to see that all rooms are equipped with a needle recycling program. I’d personally get a sharps box instead of placing the old needles on the sink, but I appreciate the effort. ||||If you are traveling in Waterbury, I highly recommend...
Read more