West Cape Motel — Hotel in West Cape May

We stay here every time we go to Cape May. It's in a quiet area yet convenient to restaurants and attractions. ||In the past we have noted a musty-moldy odor but it usually cleared up after running the air or opening windows. This time it was really noticeable and even the dresser drawers had a moldy smell which transfered to our clothing. We wound up leaving everything in our suitcases. ||Clean towels were provided every day though this time they were kind of scratchy and rough.||We love the pool there. It's always quiet and relaxing. However it was dirty when we arrived and wasn't cleaned the entire time we were there.||It's a quaint off the beaten path place. We've noticed they upgraded over the years but could still do some improvements.||On the plus side, the price is reasonable and the staff are pleasant and friendly. The unit was clean and the bed was comfortable.||They have motel rooms and suites available. The motel rooms have air, t.v., small refrigerator and...

BAIT AND SWITCH SCAM KEEP LOOKING DO NOT STAY HERE OR AT HOTEL ALCOTT SAME OWNER/MANAGMENT

I originally booked a room at the HOTEL ALCOTT that was not handicapped accessible. I canceled that resevaton when they referred me to their "sister" hotel with similar accommodation and and pool. Well after reading the reviews and talking with a close personal friend that actually stayed her I got cold feet and tried to cancel my reservation. I called several times requesting to speak with a manager or owner only to be blown off by their staff at both locations! I never received a refund for either reservations that...

Infested with ants and the Manager wasn’t responsive. |The room was very clean Irene the housekeeper was phenomenal. |However, our room was infested with ants. The next morning we spoke to Dee the Manager. We asked about a discount on our stay because the ants put a damper on the night They were crawling on our luggage. Note that we had no food in the room. |Manager Dee said “sorry we cannot discount your stay because you already got a decent deal”. I told her that was poor customer service. She didn’t seem to care. That’s a shame. They are affiliated with The Ocean Club. We won’t stay...