Mirzo Hotel — Hotel in Tashkent

We stayed here as part of an organised tour and I made the mistake of researching the location and reviews of the Mirzo Boutique Hotel which is a sister hotel located somewhere completely different. As such, we were disappointed not to be within walking distance of Chorso Bazaar and other sites. |However, that being said, Tashkent is a sprawling city and the main places of interest are spread out and not very easy to explore on foot so after our initial disappointment we thought that the location was okay. It’s in a residential area with the advantage of being within a short walk to a couple of restaurants (useful as the hotel doesn’t have a restaurant, despite it being listed) a nice bakery and a convenience store. Around 20 minutes away is a local bazaar which is not at all touristy. |The hotel itself is very new, small and is personal not corporate. Rooms are very comfortable with all the facilities you need with the exception of decent WiFi which is very slow even in the lobby. Rooms have phones but there was no number for reception and when we had a problem with the safe (it was bleeping continuously) we had to go down to the lobby to ask them to open it with the key. No one came after half an hour which meant going down a second time. It was getting late and we needed to get to sleep for a 05.30 start. When the receptionist did arrive he had to go back for a key because he couldn’t reset the combination. |Breakfast is served in the lower ground floor. There’s a lift but you are still faced with a short flight of steps. The selection was quite good with some hot food sitting in chafing dishes, cold meats and cheeses, cakes, basic cereals and fruit. The bread was cut up and had dried out but there wasn’t a toaster. There were just two women working and they didn’t seem to have enough time to clear tables and replenish the dishes. |During our stay we had two very early starts and our guide had requested a breakfast box. The contents were weird. Hard boiled egg, a slice of orange, a piece of cake, a toffee sweet, a slice of bread and…a sprig of cold, cooked broccoli that made everything soggy. On the second occasion the guide had requested just a couple of pieces of fruit for us and nothing else. However, the breakfast box contained exactly the same (fortunately without the broccoli) so we bought a pastry at the airport instead. |One area that needs to improve is housekeeping. One day we returned from a city tour at 17.00 only to find the room was still being serviced. On another occasion it had not been cleaned at all. Others in our group experienced the same issues. |All in all we felt that the hotel has potential but there were issues and the four out of five is on the...

I would like to express my deep gratitude to the staff of Mirzo Hotel in the Yakkasaroy area. I booked Yakkasaray premium apartments for my family. Manager Sarvar supervised and kept in touch before our arrival at the apartment, answering all my questions. And after checking in he asked about our impressions.|At the reception, the hotel boss, Danior, kindly organized our check-in. I also noticed the level of service when other guests checked in. Hotel guests were competently served in Uzbek, Russian and English.|I would also like to express my gratitude to Muhammad and Bunyod at the reception for their ability to greet guests and take care of their comfort. They greeted us very warmly. We were treated to snacks and drinks.|The appearance and uniform of the employees is top notch. Nice to look at.|As Coco Chanel said, “You don’t have a second chance to make a first impression,” your employees managed to make a great impression at the first time.|The ability to warmly welcome guests at the highest level. All employees are very polite - it’s always a pleasure to contact them with any request. The apartment was clean. The bed and towels are clean. There are no complaints about the cleaning, everything is clean. Very beautiful, cozy, tastefully decorated apartment. The kitchen has everything you need.|Breakfast is varied and very tasty. I was surprised by the variety of teas and nuts. You can feel the hospitality of the sunny east. In the restaurant, all the plates and cutlery were sparkling clean. Thanks to the chef. The waiters immediately removed dirty dishes after guests.||Thanks to your hotel staff, our holiday in sunny Tashkent became even more pleasant and memorable. We will definitely come back to you. You are beautiful! I wish you all personal growth, prosperity and many...

Check-in/Check-out: 5/5 |Fast and friendly.||2. Rooms (cleanliness, amenities, technology, etc.): 3/5|While the beds and restroom are clean and tidy, there are a few comments here.|Shower was draining very slowly (clogged?) and the TV did not seem to work, at least I could not go through any channels, it just kept offering to scan for channels.|The walls seemed to be too thin (poor isolation) as I could hear the neighbor’s room occupants laughing way into the night.||3. On-premise restaurants: 5/5|Morning breakfast is good.||4. Pool area: N/A||5. Service:5/5||Overall weighted score: 4.5 out of 5.0||Notes: A good budget hotel that is within short cab ride distance to almost anywhere you need to be at. A bakery and a few restaurants are right in the same or next-door building.||Would we come back? If I travel solo yes. With a family...