I made a reservation for a month with my wife and our baby. I requested a crib, and to my surprise, there was a daily fee for the crib, which would be charged for the entire month. Since the reservation had free cancellation through Booking.com, and I found the daily charge for a crib somewhat absurd, I canceled without hesitation, confident in my right to cancel without charge. To my surprise, the hotel charged my credit card the monthly amount, adding the cost of the crib, even with proof of free cancellation. I contacted the hotel by email requesting a refund, and unbelievably, they said they wouldn't refund any of the amount, ignoring the free cancellation policy. This caused a huge inconvenience with Booking.com, which, after a few calls and sending proof of payment, assumed the refund costs for the hotel. If you have a small child, choose a hotel that doesn't charge an absurd amount for a simple crib. There are hundreds of hotels in Da Nang that will be very happy to accommodate your child without charging any additional fees, much less hold your money after a cancellation that should have been free. I was just even more certain that I did the right thing by canceling. These hotel is...
Read moreThe second time coming back to Cani Beach House Hotel further confirms my right decision when choosing to stay here during my 3-day business trip. Last time I only stayed here for 2 days, but it left me a good impression about the architecture, interior - equipment, service attitude and especially the price is suitable for the services served with the team. professional staff. I was surprised and warmed that the staff still recognized and remembered my name after a short break 3 months ago.||Only a 2-minute walk from the sea, the hotel's location is very convenient for you to go to the beach or to local specialty restaurants.||Rooms are harmoniously arranged to make you feel comfortable to rest or work. On the 4th and 5th floors, there is a large balcony, you can choose for yourself many different ways to relax such as sipping a drink while watching the city on high with different angles in the music, or you can soak I go to the swimming pool.||This is a reliable place and suitable for rest, or work. Me and my family will definitely come back here next time with a short...
Read moreThe second time coming back to Cani Beach House Hotel further confirms my right decision when choosing to stay here during my 3-day business trip. Last time I only stayed here for 2 days, but it left me a good impression about the architecture, interior - equipment, service attitude and especially the price is suitable for the services served with the team. professional staff. I was surprised and warmed that the staff still recognized and remembered my name after a short break 3 months ago.||Only a 2-minute walk from the sea, the hotel's location is very convenient for you to go to the beach or to local specialty restaurants.||Rooms are harmoniously arranged to make you feel comfortable to rest or work. On the 4th and 5th floors, there is a large balcony, you can choose for yourself many different ways to relax such as sipping a drink while watching the city on high with different angles in the music, or you can soak I go to the swimming pool.||This is a reliable place and suitable for rest, or work. Me and my family will definitely come back here next time with a short...
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