Do check the room and especially the bed before checking in. I did not do it because I had to hurry to get to a booked trip, and regretted it. When coming back to the room late at night, I realized my mattress was like a wooden board. I had never had such a bad bed in any hotel. Even the hard sleeper trains in Vietnam were softer. I had to use the blanket from the second bed and fold it underneath me to be able to sleep. The next day, I asked to get a discount and a new room and all the ones they made me try had terrible beds. 2 friends of mine who were in the same hotel had proper mattresses though, and if you do then the rest of the room is good, rather new and clean, and the price is good value for money. Also, we were woken up one morning at 6am by the dysfunctional fire alarm. So overall, I will not go back. I would personally be ashamed to make a customer pay for sleeping on an almost...
Read moreI write in to inform you all that the services provided by the staff of Hoang Gia Minh Hotel in Cat Ba Island, is excellent and outstanding particularly the Front Desk staff . Both of them are fantastic, friendly, helpful and efficient in their services and work.||||As this is my second time staying at this hotel, I noticed that their services are getting better and best each time I stayed here. I really feel like a "home away from my home" while I am in Cat Ba Island.||All the staff of this hotel is also very friendly, helpful and caring. I really appreciated very much for their services rendered to me. Because of their excellent and friendly services, I would definitely and strongly recommend any of my friends or relatives in Singapore who are going to cat ba to stay at Hoang...
Read more10USD per night for a clean room with aircon, fans and two double beds is not bad. Even had sea view. Pillows was extremely comfortable; mayby the best bed in Vietnam (on our trip) - not hard as another reviewer wrote. ||Staff was very friendly. ||Sometimes the reception is empty and you have to look for the staff if you need something e.g. your room key if left in the reception or laundry services. ||Bath room ok. Hot water :-)||Telivision including american channels lile HBO and some movie channels. Nice for a lazy evening after having rock climbed or paddled all day. ||Would...
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