I stayed at this hotel for a month. It was nothing like the photos posted here. The longer I stay the worst it gets. Rooms look clean but there is mold in the restroom. No closet, Iron board, or oven to warm foods.
During my stay, I ordered their coffee almost every day which cost around $30k for black coffee and $40k Vietnam money for coffee with milk because my mom told me their coffee was good. I tried, it was okay. Not as good as my mom suggested.
Every day, before we leave the room to go out, I would leave tips for room cleaners every day. Still, one day after I returned from a tour and rest for the night, the next day when I returned the room the receptionist informed me that I drink two bottles of water from their refrigerator, which I did not. Based on logic, during my one day tour away from my rented room, one of their cleaning staff stole those two bottles of water. As a result, when I return the room the next day, I was accused of taking their water. It was one of the saddest feelings to be treated like a theft.
Lastly, the last room I stayed in didn't have a shower 🚿 handle link with the rain shower set. When my mom asked the service staff for a shower cap, the server told my mom to use the supermarket plastic bag because the hotel didn't own any. Also, the room didn't come with a phone like other rooms we previously stayed in, which can be used to call the front desk if we needed service.
Overall, in the future, I promise myself, I will never book this hotel again. It's not only because the room was not cleaned thoroughly but because the service staff professionalism and their ethics that cost them to lose faithful customers!!!!!
Very very very...
Read moreWifi wasn't consistent around the room even. Poor speed an quality. Shower was good. Bathroom large. Although the washroom smelled like smoke often. Shouldn't have smoking rooms and/or have them far from non smoking rooms. Noisy in am. Walls thin and loud locals in the hallways at all hours. Air conditioning worked inconsistently too. Not strong enough. Beds comfortable. Nice pillows. Clean overall with some dust. Friendly staff but then as we left and were paying she said it wasn't possible to pay with credit card at all. When we insisted after 5 minutes she pulled out the machine and processed with a markup Fee of 2.5% . When she added this she then rounded up even more. Kind of a scam. We had been told we could pay easily with credit card when we checked in. They also take passports for your stay not deposit. Be warned. Good location for local markets and food. Not...
Read moreNhan vien o day lam viec vui ve va rat de thuong voi khach. Phong thi rat to, sang, va sach. Can gi thi goi nhan vien ho vui long giup va rat nhanh tay. Khu nay gan cho an choi, ve khuya an choi duoc. Mai mot ve se ung ho va den day tiep.
Translation for westerners: the workers here are very nice and kind. The room was big enough to accomodate 2 people. The furniture was clean and up to date. If you need anything the staff are happy to help immediately. The area is close to restaurants in case you come home late. I will return...
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