Exceptional Service and Luxury at NEXUS HOUSE NGUYỄN BỈNH KHIÊM: A Special Thanks to Giang and Thịnh
As an Australian frequent traveler and a Diamond member with Hilton, as well as Platinum with Marriott and Sheraton, I’ve had the privilege of staying in some of the world's most renowned hotels. This not my first visit to Saigon, and after an initial one-night stay at another hotel, I decided to search for a more memorable experience.
That search led me to NEXUS HOUSE NGUYỄN BỈNH KHIÊM, and I couldn't have been more impressed. The rooms are exceptional, but what truly sets this hotel apart is the remarkable service from the reception team, particularly Giang and Thịnh. Their warm welcome, professionalism, and genuine care made an immediate and lasting impression. Thanks to their outstanding hospitality, I quickly extended my stay.
The hotel itself is a shining example of luxury and comfort. From the spotless rooms to the meticulously maintained common areas, everything is crafted with attention to detail that surpasses five-star expectations. It’s clear that NEXUS HOUSE NGUYỄN BỈNH KHIÊM strives for excellence in every aspect of the guest experience.
I sincerely wish the hotel continued success and hope they maintain such an exceptional team, especially individuals like Giang and Thịnh, who make the stay truly unforgettable.
Keep up the outstanding...
Read moreI wish I had known about Nexus Hotel earlier-I would’ve booked it for all my Saigon trips! The location is perfect, close to Da Kao Market and all the places I needed to go. It’s super convenient, with a Mini Stop, restaurants, spa, and more around the area. There’s even a cozy coffee shop inside the hotel.
I booked my stay using credit card points, so I wasn’t expecting much, but I was pleasantly surprised! I arrived around 1 p.m., and Han (sorry if I got your name wrong 🥹) was incredible. It was a super hot day and I was sweating, but Han immediately offered me a cold drink-thank you!! She helped me check in early and even fixed my reservation. We had a nice little chat, and it made me feel really welcome.
The room was clean and spacious, with three windows that I absolutely loved. It had: shower cap, razor, toothbrush and toothpaste, coffee and tea, slippers, microwave, safe, hairdryer, mini fridge, complimentary water bottles, kettle, and full bathroom amenities (shower gel, conditioner, and shampoo).
Oh, as it was close to Women’s day, I was gifted a rose 🥹 thank you so much
I really enjoyed my stay and will definitely come...
Read moreWonderful stay in Saigon I had a fantastic experience staying at this hotel in Saigon. The location is excellent, perfectly situated amidst the city's hustle yet surprisingly peaceful at night, allowing for a restful sleep. The staff were exceptional—friendly, professional, and always greeting us with warm smiles, making us feel truly welcomed and comfortable throughout our stay. The room was clean and tidy, with the standout feature being the incredible natural daylight. Waking up to sunshine streaming through the window each morning was so relaxing and set a positive tone for the day. The facilities were also impressive, including a Google TV equipped with Netflix and YouTube, which kept us entertained during downtime. While we did encounter a minor issue with a toilet blockage, the staff handled it promptly and efficiently, resolving the problem with care and professionalism, which we greatly appreciated. Overall, this hotel offers a perfect blend of comfort, convenience, and excellent service. I highly recommend it to anyone...
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