I feel this hotel is catered more toward domestic tourists.|We stayed for three nights and was under whelmed.|The staff's English was fairly limited, and the check in process lack luster. No real welcome, or explanation of the facilities, just here is your room and key.|The room itself was pretty clean/ tidy.|The minibar didn't work, and the LED strip lights in the wardrobe couldn't be turned off at night...The staff weren't able to help with this.|I enquired about a tour booking service and they were not able to help me despite having it listed as a service.|The pool was nice enough but the staff working there made it seem we were a bother for wanting to use it, and requesting towels.|The breakfast buffet was great and I would recommend it.|I know there is nothing the hotel can do, but we had other guests partying in their room for first night (15 people). And the other nights a work conference from Saoviet/Baoviet whom guests were noisy all night and morning yelling down the corridors, without consideration for other guests. What made it worse was that they didn't understand the concept of letting people off a lift before entering. We had to literally shove them out of our way to get out. But being in a large group they were treated better than we were.|Good for a clean and tidy room, and breakfast but don't...
Read moreHotel room clean and spacious. AC worked well. Bathroom clean and the shower had good pressure. The housekeeping staff were like ninjas - never had a room serviced so quickly.||The minibar was never on. ||Has a lovely pool on the 6th floor but the pool staff aren’t very welcoming. They seemed very reluctant to provide towels and were very proactive about taking them the instant you took a step away from the pool side (we were actually headed in the direction of the towel station).||The included breakfast was really nice (especially the fresh fruit) but I would get coffee elsewhere.||The location was a bit away from the actual centre and food. Definitely walkable. There are an enormous amount of affiliated taxis always at the front and a seemingly busy “karaoke massage” establishment on the side of the hotel.||Where this hotel really didn’t do well was customer service. They were unable to answer questions about their room facilities (we had a small, easily rectified issue that they refused to come up and look at), the pool staff were rude and were happy to let conference guests be extremely loud until all hours, interfering with...
Read moreThe hotel is located about five minutes walk from the beach and Louisiane Brewhouse. There is a taxi spot located right outside the hotel as well as an ATM. Just down the street are a few kiosks (cash) to get your snacks and beers.
We stayed here for eights nights. Make sure to get a room facing the pool area, the other ones leaves you with the parking lot.
The staff in the hotel makes this place! Incredibly service minded, always with a smile on their faces. That goes for front office, breakfast, housekeeping and spa. We tried different treatments of massage every day and would highly recommend it. Great breakfast and tidy rooms.
Our room had a few stains from painting here and there. There were also some kind of old water damage to the wood panel that made the overall feeling to the...
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