Luna Sol Sunset & Firework Signature — Hotel in Phú Quốc

1-Star Disaster – False Claims, Zero Service… But Hey, Nice Fireworks ViewWhat a joke. This place boasts a 24-hour front desk, yet after dark, it’s a ghost town—zero staff when needed. Communication? WhatsApp-only, with replies slower than a dial-up connection. Basic services were fiction:- Extra pillow requested? Never arrived. - Room cleaning promised? Never happened (2 days in my own mess). - Ended up playing janitor —hauling out trash myself because no one came. Not even a hint of where the rubbish room was or a fresh bin bag. The grand finale? At checkout, I dropped a sarcastic “This place is WONDERFUL!” The clapback? “This isn’t a hotel, it’s an apartment!” Ah, yes—because false advertising and neglect magically vanish with semantics. One grudging praise: The fireworks view was stellar. Too bad the service was a dud. Stay elsewhere. Unless you fancy paying for DIY housekeeping and staff who weaponize...

I can’t fault my stay here for 1 day. I now wish I could have stayed at least another day. And I say that because there isn’t much life in this town. It’s got the usual activities like fireworks which this had a great viewpoint from the balcony. Light show and kiss bridge all in view as well as the ocean. The town is a great place to stay for the cable car and a day out to the island. The room was perfect. The quality finishes were great. The linen and towels smelled fresh. It was easy to check in and check out. They had a rooftop infinity pool too. They seem to have a few options as well. They had everything we needed for a stay. Everything is well positioned and great for photos and video shots. The host was easy to communicate with and I would actually love to stay here again when in sunset town. Very clean and...

What can I say about this absolute gem of a property! Not only is it brand new apartments, it’s well kept, cleaned and maintained. The customer service is absolutely spectacular and I would 100% stay here again when next I’m back to Phu Quoc. When you book you have access to its rooftop pool, gym is in another building and did not use that, I got a 1 bed apartment where you can see the night water show and fireworks. Bed and facilities was great! Location is great, right in the heart of sunset town with a 24/7 mart, cafe and 2 restaurants 2 minute walk away. There’s more restaurants and bars within walking distance. If you’re headed to sunset town or even south of the island, I would 100% recommend staying at this property, you would definitely...