Ordered from uber eats a pizza standard quality, definitely not Italian style, a panuozzo which I advise people to stay away from ( hard bun, tiny sausage no sauce ) made me feel of my grandfather talking about post WWII. Double portion of arancini so small that my desex dogs got embarrassed, mozzarella sticks I still have no idea where the mozzarella was supposed to be. And to conclude something called scapuozzoli that to be honest is left over pizza dough deep fried, my nice of 1 year old can do better. Now as per working in the industry, I well know thatās pretty much all BIDFOOD products, we are talking about few dollars per bag, well well 70$ for pretty much 5$ worth of food is dearly upsetting. More upsetting is the useless talk I had with one of the workers. Calls talked and explained the situation, he took no responsibility but he said he would talk to the manager. If you are about to order please read, might save you some money. Unfortunately for whoever run this place I well aware of those traditional food from Naples, very disappointed to see my traditional food related to such a thing.
After the issue occurred Antonio the owner of the business contacted me to investigate on what happened. It was extremely kind to apologize for the inconvenience and offered a voucher to spend at vitalia restaurant. Food and service was outstanding just like we remembered to be. Very happy with the outcome, not all the problem are issue and the way was handled by...
Ā Ā Ā Read moreMy wife and I stumbled across Vitaliaās Deli walking down the street and couldnāt resist stopping in. Upon waking in we were greeted with such a fresh and vibrant meat and cheese case and standing behind the counter was the kindest smile and a warm welcoming, āHi welcome in my name is Hector how can I help youā. Itās so nice to witness great customer service this day and age! Hector recommended the Italian Stallion sandwich on Focaccia which ended up being so unbelievable!! Like fireworks in your mouth, the pesto was so fresh and the bread was so pillowy. We have been to Italy and this was a great reminder of our past trip. We still have two more weeks left here in Cairns and without a doubt we will be back!! The only thing missing is an espresso maker which was told itās on the list of equipment that will be added. Do your mouth a favor and stop in!! Thank...
Ā Ā Ā Read moreVitaliaās Deli is an absolute gem in Cairns City! I stopped by for lunch and was blown away by the quality and authenticity of their food. The bread is baked fresh daily, and the meats and cheeses are imported straight from Italyāyou can really taste the difference.
I had the Bravo Bravo panini with prosciutto, pecorino cheese, truffle cream, and rocket. It was fresh, flavorful, and such a generous serving that I ended up sharing it with my son. The staff were incredibly friendly, offering us samples of their prosciutto and pecorino while we waited, and even brought over their pecorino cream to try (which was amazing).
The atmosphere is warm and welcoming, and you can tell theyāre passionate about what they do. If youāre in Cairns and love authentic Italian food, this place is a must-visit! Highly...
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