My partner and I booked a 1 hour massage followed by a 1 hour facial. The staff were lovely but the experience itself was quite disappointing. Upon entry we were a bit surprised not to receive a robe and slippers as is typically expected in a "luxury" day spa. We were asked to sit and fill out a form with quote "as much detail as possible". We were very disappointed to have our treatments in separate rooms especially considering we booked this as a couples retreat. The massage was certainly not what we expected as they didn't take any of our comments on board, we simply received a generic 1 hour full body massage ignoring all of our specific requests / preferences. During the treatment, the worst part was the fact I could hear people outside talking, drinking and laughing the whole time which certainly effected my ability to relax. Obviously the spa is quite small and just tacked onto the hotel but I'm surprised they don't make an effort to address it. The post treatment experience was very disappointing. Just a glass of water before paying the bill. Compared to other Day Spa's we've been to, I would not recommend this place. Don't get me wrong, it's nice but certainly not worth the price you pay. It is a safe assumption the 5 star reviews are based on the hotels reputation rather than the spa itself. Save your money, try somewhere else....
Read moreI recently spent 8 days in Heaven on Earth, a place others call Daylesford, to celebrate my, what I call, F-wording Fabulous 50th. I had pre-booked a ritual treatment with The Spa at Lake House for birthday eve. Oh my gods! Holly was magical! I felt soooooo blissfully goooood after my 3-hours of ritualising. Floated back to my accommodation and immediately booked in on my last day for a Harmony Ritual, and the Aged Aunt, (my FF50th Sojourn companion), booked us in for another mini-ritual a couple of days later. The Spa at the Lake House is my new favourite place in Australia. I am already thinking of an 'excuse' to go back. Thank you soooooo much Holly, Michael and Jenna, the magicians of wellness, who made this newly-50ised gal feel a lot younger of body and soul. The Spa at Lake House is an absolutely must-experience for all visitors...
Read moreThe ultimate experience From the moment I entered the Lake House precinct it exuded charm and tranquility. The spa reception area was a warm, inviting and aesthetically appealing place that resonated well with the entire Daylesford Lake precinct. The staff were welcoming and accomodating. The spa itself is exceptionally well appointed. The botanical facial that Jenna provided surpassed expectations and a was perfect relaxation treatment for tiredness and stress. After the treatment my skin felt renewed and rejuvenated, and Jenna assisted me with selecting some value added take home products. Complimentary beverages as offered was the final touch to my experience today at the spa. I look forward to returning the this magical place for a spa treatment and to enjoy some other experiences that Lake House Daylesford...
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