Healthcare On Collins — Local services in Melbourne

We have been in the midtown clinic for almost 8 years. GP is not very professional, but the front desk service is ok.. We have changed other GP! My daughter had a behaviour issue since two years old. Also, her breathing has a problem! She's easy to get a bleeding nose. The GP didn't really check or ask for more details. There is another doctor name Ben tao, so disappointed! My daughter was ill for 3 days. We came to see if Doctor ben tou could help her. Also, check her nasal because she always has breathing problems! We were waiting for him for more than 30 minutes, when he saw us he said he was afraid my daughter had covid so he wanted us to go somewhere office to phone call him....... wt😡.. after phone call we still have to pay him the same price! I had no idea why I had to come to the clinic then! Just keep on saying every child's different🙄 until she's 5, we receive a message from school that my daughter can't concentrate when someone is talking and hard to join the team work and the group time! Luckily, we changed GP, so we already booked for pediatrics! My daughter has already coughed for more than three months. Who can really help my daughter in...

I got prescribed a third line antidepressant for an insomnia problem, by Dr. Vicki without trailing any other first line medicine for this problem. Not only so, I scheduled a standard appointment and not ONLY was the doctor late for 30 minutes, the appointment also ran OVER time and I was not aware that the practioner's inability to manage time was taken out on the patient. The clinic has since fixed this mistake however I want to add that Dr.Vicki was one of the most less empathetic doctors I've seen. She criticized my occupation as a hospitality worker asking why I didn't choose a job more befitting my degree (maybe because I couldn't find one in this job market? Or maybe because I just didn't like the field? Or you know, I just had to work a job because I have bills to pay?) Regardless I didn't expect to be criticized by a doctor when I'm going to her for sleep troubles, instead I got a lecture on my occupation and how I should really try to find a 9-5 instead of actually providing helpful and useful information and advice for my situation.

This has genuinely bothered me so much that I feel the urge to leave a review so no one else has to...

I have been a patient of Dr. Nahamkes for nearly 20 years & I can confidently say that she is one of the most exceptional doctors in Melbourne. Dr. Nahamkes specialises in mental health, women's health, and skin cancer, and her expertise in these areas is remarkable. She is incredibly experienced, knowledgeable, and compassionate, forensic in her approach and always takes the time to understand my concerns. Importantly, Dr. Nahamkes never rushes appointments and ensures I fully understand my treatment options. I have followed Dr. Nahamkes to every practice she has worked because of the outstanding care she provides. I highly recommend Dr. Nahamkes to anyone seeking a dedicated, empathetic, and professional healthcare provider. Also very impressed with the excellent new practice she has recently started working with...