Collins Arcade — Local services in Melbourne

Centre Management, do you have any idea how frustrating it is to walk to a pair of escalators, only to find they are both running in the same direction? Well, that is what is happening with all 8 of your escalators between G and 2. And we see your strategy – it's to force people to walk almost the whole length of level one, in order to change floors. And when returning to G, to walk all the way from Little Collins, in order to exit at Collins. Well, why do you think levels one and two are so empty? You are making it just as hard for people to get up there. And when people are up there and are ready to leave, they find it's a pain to get out, so never return. Please, cut your losses and take a...

I frequently eat at Burger Project and always impressed with the design of the centre. But my thoughts about this place has changed. Last weekend was the first time visiting with my wife and baby boy. My biggest gripe - there are NO FACILITIES in the baby change room. Not even one chair! I had to move the chair from the food court outside into the room so she could sit down to breastfeed in private. I will still come here to eat, but I want to warn parents with prams to avoid this place.

NOTE: Honestly this should be resolved immediately, not placed on the back burner until next year. Furnish this room with the essentials, not furnish my question...

Hey knob heads. Who’s genuis idea was it to make both escalators go in the same direction, forcing patrons to have to walk through every single floor just to get around and to the next level. Not only does it cause inconvenience and frustration, but it’s just down right dangerous. This can cause serious harm. My child almost fell head first onto your escalator. If anything bad would have happened, I would sue you for every penny! Trying to give false impression of high foot traffic by purposely diverting traffic at the expense of customer’s safety and any logic. Good try. Not coming...