Despite the numerous positive reviews I had read about this establishment, I was left utterly disappointed when my order arrived. The portion sizes were shockingly small for the price, the food was cold, and my order was completely wrong—there wasn't a single piece of chicken in my mixed HSP. As a local, this experience was particularly disheartening. From now on, I will choose to travel to Cranbourne West for my HSPs and kebabs instead.
The portrayal of poor food handling in your response is alarming, even if it's meant to be humorous. The level of unprofessionalism is shocking, and the apparent disregard for customer well-being is unacceptable. Fortunately, DoorDash prioritizes customer care far more...
Read moreOrdered a large mixed hsp and a small salad and meat pack.
Firstly, they got my order wrong so I didn’t even get my salad and meat pack- I just got a whole box full of lukewarm meat with garlic and chilli sauce. Secondly, the chips in the hsp was soggy and mushy and again the meat was lukewarm and not tasty. Decided to try this place out since it’s closer to home (only a 2 minute drive so the meat is unreasonable cold for takeaway) despite it being more pricey than the usual place I go to but I probably won’t be returning again.
I hate leaving bad reviews and I feel sorry, but the experience was really...
Read moreTwo times we took out chicken HSP’s , every time we ordered we ask for extra cheese and sauces, BUT NEVER ACTUALLY DOES! There’s no cheese , just a bit here and there , chicken is cold! But they charge! We had to buy extra sauces the first time it happened ! We thought the second time will be different after telling them to put more cheese and sauces, BUT NO! In the beginning they did a great job! But new staff who are recently hired are just full of attitude and don’t do their job! Very dissatisfied!! Train your new staff if you...
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