Levi's® Store - Macquarie — Local services in Sydney

Hi,

I just want to leave a feedback here. I went in to the Levi's Macquarie Park store yesterday (Sat 26th Feb ~ 13:00 Hrs). I want to commend the customer service I received from the customer service shop assistant - Alex, who provided me with excellent service. while at the store, I was impressed.

I went looking for a 501, and when the right fit was not there at the store, Alex suggested that I try out other jeans (502, 511) and I ended up buying a 511, with the perfect fit. Thanks to Alex, I left a satisfied Levi's customer.

Esp in the Australian retail environment context, where we are not used to friendly customer service always, it was a fresh breath of air, that too after all of these Covid times. Congrats to Alex, and keep up your smiling friendly attitude - We need all the smiles we can afford in these strange times. Keep it...

i did have a 5 star rating for this store when it was managed by a lovely lady called Primilla, but since being in the hands of JOHNNY, customer service is appalling, Primilla will call you back same day, or at the latest next day. JOHNNY- 2-3 weeks later and im still chasing him, greeted with obnoxious rude condescending behavior and a unwillingness to apologize for his poor lack of BASIC customer service skills. hes skills best kept for stacking shelves i think. AVOID and make a day of it and head to Bondi instead.

for a brand that i value highly. this store doesn't represent the brand well...

I had a wonderful shopping experience yesterday at your store in Maquarie Shopping Centre. Your sales assistance was incredibly helpful and attentive, making my visit enjoyable and stress-free. I truly appreciated his friendly demeanour and expertise. I’ll definitely be returning to this store in the future! Thank you for such a...