Granado Pharmácias — Local services in Região Geográfica Imediata do Rio de Janeiro

I am a fan of the Granado soaps and scents, but I’m starting to feel like I am being duped by them. I have a collection of moisturizers (carioca e um sonho) and “perfumes” by granado (carioca) and phebo (isolada, brisa e carioca).

First, the moisturizers have a very obvious “off” smell. I’ve never had this problem with Victoria’s Secret or Bath and Body Works. Second, the claim “perfume” is very dubious. I spray myself with my favorite Brisa every night and it doesn’t even last 2 hrs. On top of that, the pajamas that I spray them on every night, doesn’t even leave a single trace of scent the next day. Like I never sprayed them. Like it has just evaporated into thin air. When I spray my Lancôme it stays for days. I don’t think that Granado is transparent on this labeling. It should not be called perfume because it doesn’t last.

What a shame. 130 reais stolen. I won’t be buying from them anymore.

Please test your formulas and provide better quality. What a shame that this company is over 150 years and won’t provide good...

Special mention to Eugenia who was just so pleasant and went out of her way to accommodate me despite me not being able to communicate in Portuguese, and her not speaking English- we didn’t even need words, she was just amazing, friendly...

Fui neste domingo de Páscoa e a atendente super sem vontade de me atender. Perguntei sobre um kit específico que só tem ele e ela retruca com: -Qual dos kits? Eu descrevo para ela os itens e ela pega, fala o preço com ar de “talvez caro para você”. Eu pago o kit e ela completamente enojada. Isso porque eu pedi a ajuda dela na loja ( porque a loja estava vazia e ela encostada me olhando de longe) e ela me deu o pior atendimento que já tive nas lojas Granado ao qual sou cliente há décadas e sempre sou muito bem atendido seja aqui ou fora do País. Enfim, uma falta de cortesia, um atendimento precário… decepcionante. Ao voltar nesta loja, não procurem a...