Dairy Queen (Treat) — Local services in Greater Sudbury

I went to this location multiple times. It's a hit or Miss.. I noticed that whenever I ask for a triple chocolate brownie blizzard, the blizzard always seems to be white with just a tinge of brown.

I used to work at dairy Queen so I know the topping ratio for a small. I feel like they're not following the proper ratios. It happens quite frequently...

I literally have to pay an up charge In toppings just to make sure that I get the blizzard that I wanted originally...

That's not to say that this happens every single time, but it does happen quite frequently...

Another thing that I noticed is: when making blizzards, and they are different flavors you need to clean the spool with water in between..., At least that's how it used to be when I worked at dairy Queen.

I often get blizzards with other toppings inside of them and it grosses me right out.. that is cross-contamination so perhaps some stuff need to be retrained on how to properly clean a blizzard machine in between orders.

I get it can be busy sometimes, but it's very important for the flavor.

Other than that, the service does seem to be...

Went through the drive thru and asked if it was possible to still get the Oreo dirtpie blizzard which they said yes to. When the guy gave me it, I noticed it looked lighter than usual under the lid so I pulled over and tried mixing it up thinking the fudge may not have been mixed well but there was barely enough fudge to tint the colour of the ice cream. I always got this blizzard during the summer for the very reason of it being chocolate ice cream and it was always the same until now. So, to justify my purchase & not just throw it out, I went inside and mentioned how I had gotten the dirtpie a dozen times at least and it has always been chocolatey which is the reason I like it. So the cashier offered to remake it then handed it back to me saying "hope this is enough for you". I say thank you & leave. When I get home to actually eat it, I open it only to realize they seemingly purposely put an insane amount of fudge to the point that it's not even ice cream or edible. Super petty staff members working here, not sure why wanting a product to be made correctly...

Tired to email this, however DQ website requires I share my home address to email your store.

Purchased an Oreo Blizzard cake on Feb 16, and noticed today it appears there is an extra layer of vanilla hiding where it should be filled with Oreo Blizzard. This is too large of an abnormality to be a blending error. This appears to be done purposely to cut store topping costs. Blizzard cakes cost more than regular ice cream cakes and they are supposed to be filled entirely with Blizzard on the layer above the cookie centre. I am not trusting of this location.

Update/edit: Store owner is ignoring my review while replying to others. Evidence is in the photo, can't make it up! -signed former 5yr DQ Maganer.

You've received 3 1star reviews this week alone...poor management...