I had booked a full day spa package as it was something I wanted to do for a long time and had never done before. Overall the booking process was pretty easy and you can make adjustments to any package you like, upgrade, add-ons etc.
Upon arrival at around 10am, they have COVID protocols in place. Hand sanitization, new mask, spraying your shoes, temperature check, given flip flops and you then change into your robe and wait for your "day of pampering" to begin!
First up was the Riverstone massage, I really enjoyed this. While it wasn't as "satisfying" as an RMT massage, it was super relaxing where I almost fell asleep and I really enjoyed the essential oils they used. However, I wish there was some relaxing music playing or offered since the complete silence made my ears "tune in" on any sounds happening outside my room.
Next was the aroma detox mud wrap. First they dry exfoliate your body. I found this a little too rough but you can ask for them to be more gentle. Then the mud is applied! After you are sealed in with a giant electric blanket and left for 20-ish minutes. I got a little too hot and had to take out my arms and found the sensation of the plastic sticking to my skin a little strange. Perhaps use towels as a barrier instead of the plastic here? After, I was instructed to wash off in the bath, but I found it really difficult to get off the mud without some kind of loofah, cloth, anything. I ended up missing a section of my back because there wasn't any way of checking to make sure I got it all off. The mirror was too far to view until after I got out of the bathtub. Then a moisturizer is applied to seal in all the goodness.
Then I had my break for lunch. Initially this was scheduled to be at the end of the day (at almost 4pm) and I asked to have it earlier as there was no way I could go the whole day without eating. Due to COVID protocols, it had to be a packaged lunch. However, this was probably the most disappointing part of the visit. The pizza I received was cold, it was obvious that the food was delivered WAYY before and was not even kept warm or warmed by the staff. I was told I would be provided a bottle of water, but the staff that had set up my lunch couldn't find one so I got a mug of water. I don't think I could have finished the meal if I didn't have any water since the pizza was cold. My feedback to this would be either to find a way of timing the food better, or warming it prior to giving it to the client, or don't offer food at all and give the client an hour break to go get food. Given the pricing of the packages, I'd expect a little more attention to detail here.
Anyway, onto the facial! I never had one before and it was a good experience. Many different creams were applied, face masks, a suction tool to clean your pores, etc... I found the hydration creams left on my face to be super greasy for my liking and had to wash it off when I got home. So just something to keep in mind if you've never had one before. BUT, I did notice a significant difference, the pores on my nose minimized and definitely more hydrated! So mission accomplished!
Last in my day was my mani/pedi. I really enjoyed those. They have these amazing masks they apply and you have hand/feet warmers to really soak it in. The application of the nail polish was great but I didn't get anything fancy. While you are waiting for the mani/pedi to dry the staff are constantly cleaning. So its easy to feel safe in this environment.
So all in all, I did enjoy my visit, my skin feels amazing but there are some small things I'd recommend improving. I know COVID protocols have made it more challenging but I really wish that the food was warm when I came down for lunch. I also would LOVE to know what the essential oil mix was used for my massages. I definitely would use these at home if it was available to purchase.
In terms of the spa facilities, the SPA itself is really clean, has a relaxing vibe and is "cutely" decorated. I definitely will...
Read moreCleanse and Heal Package Review
It feels great to take time to care for yourself, but it feels like an absolute luxury when somebody facilitates it for you. The Cleanse and Heal package is beyond self care. It’s self care that someone facilitates for you. All you have to do is relax, accept, and breathe.
I have experienced reiki sessions with Debbie before - and they have changed my life and the way I relate to myself - mind body and soul. On the morning of my Cleanse and Heal package, I could not relax my mind. It was racing. As soon as I got to the treatment room, I saw this glorious, deep, wide bathtub, a bowl of salts, a selection of gorgeous healing crystals, and a range of essential oils for me to choose from. The water was perfect. My towel was on a towel heater. Debbie mentioned she had done 5 minutes of reiki on the bath water as she prepared it for me. I’d never had a reiki bath before but couldn’t wait to get in anyway.
Just before Debbie left the room, she provided some instruction. I got in the bath and started to try and calm my mind, which usually takes me some time. The most marvellous rush of calm overcame me. My limbs were heavy, as though they were in a perfect deep sleep. I soon rested my head on the tub pillow and enjoyed the intense relaxation. Thirty whole minutes of deep calm.
When I got out and drained the tub, I dried off and changed, then propped open the door to show I was ready. I laid on the reiki table and got comfortable. My calm did not go anywhere. I was deeply relaxed for the entire time.
Thank you, Debbie, for facilitating this intensely relaxing treatment. Thank you for working so tirelessly to provide the best possible reiki experience. Thank you for grounding me and for being so knowledgeable. Thank you for being genuine and so easy to talk to. You’re one in a billion.
Thank you to the spa for facilitating this package. I hope it comes back around, because I know I will.
Kathryn
FYI- This is my second review. I wrote one after my second experience with Debbie but wanted to update it now that a year has passed. Please see Debbie if you are interested in reiki. She is a sure thing....
Read moreATTN ALL BRIDES:
TLDR: Catherine saved my skin before my wedding and I couldn't be more grateful. I still remain to have clear skin with very little maintenance needed. HIGHLY HIGHLY HIGHLY RECOMMEND. I can't begin to explain how life changing going to Catherine was. I sound dramatic, but hear me out. I have always been one of those girls that don't believe in facials as I have been to some before and nothing really changed for me... if anything it made my skin worse.
I got engaged in 2022 and in a span of 6 months, I had to plan my wedding so you can imagine how stressed I was. I have always suffered from acne since I was a kid and I really really really wanted clear skin for the wedding, but with planning and all the additional stress... my skin just wasn't having it. I was stressed beyond stressed, always on the verge of crying and just needed to relax.
While venting to my best friend, she decided to force me to see Catherine (although I kept saying no) by gifting me me a full HydraFacial and I am SO grateful she did. Catherine saw my skin and made it her mission to improve my skin in about 2 months(June 30th to Sept 5).... I saw immediate improvements after the first session but I was still very skeptical about her saying that she would clear my skin by then.
I don't even know why I doubted her... She literally did the impossible and cleared my skin by my wedding! But truly, she didn't even just do that.... my sessions with her were times i got to forget about everything and just focus on me! She took the stress out of me worrying about my skin during the wedding as I knew she was taking care of me. She has given me SO much confidence in my skin that I don't even wear my full foundation or concealer now when i leave my home. I have completely stopped using other Sephora products and literally just use face wash and moisturizer now.
If there is one thing I would tell all future brides, it is to see Catherine... she literally will do...
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