Hallmark Cards & Gifts — Local services in North Bay

Attended for Mother’s Day cards, gift bags, tissue, and a number of items from Bradford Exchange which is on display in the store. Absolute nightmare; next to no product knowledge, cannot locate Bradford Certificates, or appropriate matching boxes for the items on display. Was asked if I wanted the Certificates of Authenticity as they could not find these. Waited around for over 25 minutes while store manager fumbled around in the back looking for boxes and certificates. So bush and complete amateurs. Asked for money back after about 40 minutes of waiting around. Could not process the refund. All of this was a great big joke. Apparently David Lyle owns the business. Walked out empty handed, a line up behind me, and completely confounded sales staff. If you don’t know your product and cannot even package it properly, don’t presume you can sell it. Simple. Teachable...

I have to say the store looks full, attractive and beautiful products! Big shout out to the manager and team on getting the store ready for fall and winter items. I really enjoyed the tidiness and organizing. I look forward to my every year shopping at Hallmark. Thank...

Wow! The store looks beautiful all decorated for Christmas! Everything is beautifully placed and very well organized! The staff were very welcoming and helpful! I wish I could hire Hallmark staff to decorate my house!...