On my last trip up north I was absolutely blown away by the smooth, efficient, and kind service we received. By far the best Tim Hortons experience I've had in nearly a decade. Food on point, Drinks on point, all with Friendly conversations and smiles from the staff. The wife and I were blown away, we had the Tim Hortons experience we remembered as children. Extra care was particularly taken by Kaitlyn accommodating all my special requests and substitutions. Special shout out to the team for raising the bar. Seriously keep up the...
Read moreThey shut the online ordering through the APP off at 3pm, when I asked why I was told that it is an "inconvenience" to the staff to have customers ordering that way. As someone who works in the mall, the convenience of ordering through the APP can be fantastic if we have limited time to run out and grab something quickly. It's unfortunate to be made to feel that customers are inconveniencing the staff by helping to keep...
Read more"I visited Tim Hortons today Jan 3rd and ordered a large coffee, but it wasn't filled completely. The girl who took my order had a fair complexion and seemed a bit rude while serving. I feel she doesn't deserve this job if she can't provide good service. I hope you take this feedback seriously." You guys have to trained the girls properly how to take order or serve. I will be never back to tim Hortons...
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