The Salvation Army Thrift Store — Local services in Oakville

This is the worst run salvation army in the GTA! I've always had mediocre if not bad shopping experiences there but usually brushed it off seeing as it's a thrift store after all. The last straw was on one particular sale day, when my cart of folded up clothes was taken by a staff member after less than 5 min in the changeroom. When I asked about it everyone played dumb and didn't even think about helping me further. It was only when I told them an article of my personal clothing was in that cart did they finally call the manager, Vernon, and only then did they move to look for the cart which was, of course, in the back! This story does NOT have a happy ending as Vernon was not interested in my customer service experience in the least and had an "oh well, sucks to be you" attitude the whole time. In other Salvation Army stores they at least have the courtesy to check with customers in the changeroom before taking away carts...what a waste of time to shop there, better to shop in the Milton, port credit, or...

I love this place but the manager here is horrible! I had something to exchange today and the lovely lady at the cash called him up to help me. He came over in a very bad mood and was complaining the whole time. He made me feel pretty bad and uncomfortable and I could tell that the cashier was uncomfortable too. She apologized to me for his behavoir after he left which I appreciated but I still won't be coming back here for a while as this isn't the first time I've seen this man in a bad mood (last time it was towards someone else). Sorry but you've lost a loyal customer for now until this man is gone or changes...

I wanted to love this place like i loved it years ago. I did find prices over priced :( clothing some items. Dvds i do find 3.99 per dvd expensive and 5.99 per box set a lot as a single mum. Would love to pick up so much more items. I wish they did everything the same price on dvds like they do books they have so many dvds i told the lady cant u just sell these box sets as dvd prices at 3.99, they have so much dvds they should be 1buck each after you pick up 6 or more or 9 or more... i would love to pass by there again its been years since i been there. Also noticed many dvds and games with no...