I rented a unit for 1 year. I asked to leave early, the owner agreed as I moved in with my partner. Debbie was unprofessional and incompetent. The day of my move out inspection, after it was completed and after we had weekly discussions regarding the status of me being able to leave, she told me I had to pay a half month for 'admin fees' for leaving early. (She also accused me of smoking inside...the owners were appalled to hear such an accusation about me) The owner of my unit(who lives upstairs!) had to tell this company that I would NOT be paying $750 to move out 1 month early. She stated those fees are paid by every tenant who leaves early because the owners would be charged the admin fee for bringing in a new tenant. I gave 3 month's notice, I had to post my listing to Facebook and get potential tenants as I was also told I couldn't move out without penalty unless a new tenant was found. I was told for 2 months no 'good' candidates had put in an application to rent my unit. (In a rental crisis? Can't find a tenant??) 1 week before I moved out they suddenly found a tenant. I had to fight for my deposit back and it was not returned for 2 months, it was 'lost' in the mail. I had started a claim with the RTB. Do NOT rent from...
Ā Ā Ā Read moreWell first we started with Eileen who gave us a real good overview of the different cities in the South Okanogan. Then, to look in Penticton, we dealt with Karrie Grewal. Very pleasant and informative, she told us about all the 55 plus places in Penticton and their characteristics' - this was very helpful in our search. She narrowed it down so that we only got listings we were interested in. Karrie and her husband showed us a couple of places. Even though they were very busy they met our restrictive timelines. She helped us with an offer on one place which got too competitive. Then on the way home we got a listing we liked and so her and her husband did a 'facetime' tour of the location. She helped us put in a great offer that saved us money and we got the place. On possession day she met us there but the keys wouldn't work because someone locked the screen door so she called around and resolved the issue within an hour. Later we got a beautiful basket of wine and goodies. Thank you team,...
Ā Ā Ā Read moreWe have been using Shannon Simpson at Remax since first meeting him in 2019. It's been a long road getting to Penticton from the coast and Shannon has been there to help us find what we needed the whole time! He has been patient for many years waiting for us to be able to make it here and find us the right home. We have come to Penticton on several occasions to look for a home and he was nothing short of amazing, showing us everything we wanted to see. When we finally found our home in Penticton, Shannon has been here every step of the way to help with everything that needed to be done and then some. He offered great advice and has been helping deal with the builders with all the little tweaks at the place. We will ALWAYS use Shannon Simpson from Remax for all of our real estate needs in the future and we have recommended him and Remax to everyone who will listen to us. Amazing service all around. THANKS REMAX and ESPECIALLY YOU...
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