Coles - Station Mall — Local services in Sault Ste. Marie

I visited this bookstore hoping for a pleasant experience, but instead, I was treated more like an INTRUDER than a valued customer. The person in charge made no effort to be welcoming, which left me feeling deeply uncomfortable. We all deserve to feel welcome anywhere—especially in a place as special as a bookstore. Bookstores should be havens of curiosity, discovery, and comfort, but this one fell short due to the staff's cold and UNINVITING ATTITUDE. Customer service plays a vital role in shaping a customer's experience. I strongly suggest the store owners consider offering PROPER training in hospitality and communication. If someone genuinely dislikes interacting with the public, they might be better suited to a role that doesn't involve front-line service. Unfortunately, I won’t...

I wasn't confident with the sold listings I was constantly getting on eBay because the prices were all over the place. The prices were so far from each other, that I could not get a consistent balance. Like one seller sold a particular item for $400.00 and the next day or 2, the exact same thing sold for $55.00 in similar condition. I am not a seller, I'm a collector. So I walked into Cole's Book Store and purchased a price guide on 70s, 80s & 90s.books, comics, vintage toys, and small vehicles, Match Box & Hot Wheels, dinky cars, playsets, board games, puzzles, sports cards, posters, action figure...

I love bookstores. Came here and could not find what I was looking for. They were not in stock. The store itself is clean clutter free and well organized. It’s a small store though so only carried minimal amounts of copies unless it’s a popular book. They have quite the selection of planners and journals though and gifts which is nice. The staff was friendly in their attempts to aide me with my inquiry. It is getting a bit expensive but I suppose such is inflation and life. I opted to order the books I wanted for cheaper via Amazon. I’d definitely return...