The Wardrobe of Stratford — Local services in Stratford

I was in the store today and asked about a shrug. It was marked as one size fits all. I asked the sales lady how large it fit. Her response was "Not to be rude, but it won't fit you!" Quite frankly, I was very offended by her tone of voice and her hostile attitude! I will not be shopping in this store again. Just as an FYI, at the store, down the street, the one size fits all shirt, fit me just fine! Yes your employee MOST CERTAINLY DID say "not to be rude". Where else would I have come up with that term? So, since your employee has lied, I'm really not impressed. She also did not say that one size went up to size 14, if she had that would have been the end of the conversation. She offered me ONE other option, which was a poncho. You also can't say that one size in your store goes up to a size 14 as my plus size friend recently bought a one size jacket that fit her. All in all, I'm quite disgusted with my dealings with you and your employees. So much for the customer's...

If I could give this store a zero I would. I have never had an experience like this. I was interested in purchasing a coat that was clearly marked sale price. I put it down to think about it and a sale staff took it away. I went to ask for it to purchase and found out that it was incorrectly marked. I asked if they would still honor the price and was told "No." I left the store (10 mins) but came back to speak to owner. She would not budge on price and was told that if she honoured price her staff member that marked it down would be fired. Unbelievable..if I was that staff member I would be disgusted to even consider working for her. When commenting about her remark I was told to leave the store. Zero respect for owner and especially considering all the other merchants in Stratford I would recommend...

I cannot say enough about “ The Wardrobe “ in Stratford ! The variety and quality of every piece of clothing within this incredible store is top notch. No matter what the occasion, you will find the perfect outfit along with fabulous matching jewelry and with the help of the amazing staff, you will leave looking and feeling totally put together ! The staff are extremely knowledgeable and helpful, and some of the nicest people in the business ... I am fortunate enough to have purchased almost my entire wardrobe from “ The Wardrobe “ and honestly feel compelled to let everyone in on this gem of a store ! Check it out - I promise you will love it as much as I do ... Happy Shopping...