iSweet.ca — Local services in Toronto

The owner, Richard, accused my employee of giving him “attitudes” when we tried to resolve an issue with an order, and flat out told us to “take our business elsewhere.” My employee didn’t give any attitude as I was in the office, which is a clear demonstration of defamation of character. Since then, he has blocked our account from ordering, but funny enough, for some reason we still have a subscription to his website. It seems pointless trying to reason with the owner, as we sent polite and professional emails to resolve this issue, but rather than being a professional business, the owner ignored us and blocked us. Which is fine, as we have taken our business elsewhere. It seems as Richard thinks he can pick and choose who his customers are; he lost, and not us. It’s very unfortunate as we’ve given him significant business over the past couple of years. We’ve ran into hiccups with orders but have always professionally resolved them with Richard, but accusing our employee of such actions is very unprofessional and disrespectful. We’ve kept a paper trail of all of this, including all the emails between us, in which Richard was very rude and quick to dismiss us. And if you’re wondering who this is Richard, go through your email and see who you accuse of giving “attitudes.” To be honest we didn’t write a review right away, as we were waiting for a response back, and never got one, so I decided to give my feedback on here. From reading the other reviews, there seems to be a pattern where rather than handling the pressure of doing business, he rather just lose customers and avoid confrontation and resolution. Good luck on your...

Hello everyone, All i sweet customers and future i sweet customer, I want to share you guys my experience with i sweet company and company owner or manager. I am small candy retailers , and buying candies from I SWEET , from many years. After so many years of business today I learn that if retailers (me) receive any product form suppliers ( i sweet ), doesn’t Matter, product is not fresh , or expired or best before date coming in a month. In that case retailers is responsible for the product not supplier. Because according to supplier point of view, we have no time to check everything before ship . Super excellent knowledge I received . So my request to all i sweet customers, before you guys placing any orders to i sweet, always ask for the freshness or expiry dates . Otherwise, if you ask this question after receive you order. Then they will not serve you any more. So plz ask all questions before placing any order. And last I want to tell everyone in my store, I sell to my customers always fresh stock, and if they not satisfied my products , I always return the product or exchange it or compensate something else, so that I will keep my customers rather loose my customers, that’s called customer service, which is hard to find in many places. This is my experience sharing you guys . Some time people or companies are not deserving...

Variety is the candy selection at isweet.ca because it is my absolute favourite wholesale candy distributor in Toronto. The team is friendly, reliable and updates are live! That means that if you order something, it is there for your signature on delivery. Prices are exceptionally budget friendly. In fact, it is likely you won’t get the same deal and volume for the same price!

The best part of this shopping experience is that there is no shortage of complimentary candy. This busy warehouse will gift you something that might in fact change your mind about a brand, type of candy or flavour. I am definitely more tolerant of those who only eat nerds or Kit Kat for example. While I understand the brand loyalty, I totally see the effort that goes into the behind the scenes warehouse worker efforts.

I mean, since when is candy not an essential item? Of course, chocolate, hard and soft, gummies, cereal, etc. Whatever makes you happy, you will find something here to put a smile on your face. What really helps is that if you log in to the website, you can check and see when your candy is ready to pick up.

I sometimes finish the samples before I get home. And, sometimes I order something last minute but they try their best to cater to your needs! Just a wonderful shopping...