TD Canada Trust Branch and ATM — Local services in Toronto

Called to set up appointment with full explanation and details. Spent over 3 hours and still no service to what i requested. Not only withdrawal money out of account i PURPOSELY mentioned not to....due to staff not paying any attention left without accomplishing anything. Poor customer service and no consideration for elderly whatsoever. Suddenly all staff vanished and no one caring of customer. Worse experience ever with any bank. Not only was my story going on another customer at teller was yelling at staff/teller obviously this branch do not handle their customers very well with their banking concerns. Management need head office to review our reviews seriously as per new year i will be withdrawing all accounts including investment not to ever again deal such incompetence staff. Management walked away while talking...WORSE CUSTOMER RELATIONS EVER EXPERIENCED....HEAD OFFICE NEED TO GIVE TO REVIEW MANNERISM OF MANAGEMENT AND STAFF. POOREST IS TOO LIGHT....THE WORSE THING ABOUT ALL THIS THEIR ATTITUDES PROVES THEY JUST DON'T CARE. HOPEFULLY HEAD OFFICE SERIOUSLY UNDERSTANDS WHY LOYAL CUSTOMERS WILL END UP ANOTHER BANK INSTITUTION DEFINATELY NOT TD. TAKE MY MONEY AND INVESTMENT ELSEWHERE I WONDER IF THEY WILL POLISH THEIR...

They provided a terrible service. Both teller and manager did not know how to communicate with clients clearly and effectively. The manager switched her spoken languages even though I didn't ask her to. Perhaps she can't explain well in English. Her Vietnamese explanation was not good either.

This is definitely a bad experience for me. TD app directed me to this location. I won't be back for tellers for sure. Maybe this is good for them since the place was crowded and the wait was too long with no crowd control personel.

I cancelled all my upcoming appointments with them the...

I spoke with a lady over the phone at this branch. It was by far the worst customer service I've ever received at any bank period. Would not trust them with my money. I was asking for help with a large transaction. She was of absolutely no help and had no interest in helping whatsoever. She yelled at me for no apparent reason even put me on hold without asking or anything. Then proceeded to hang up after putting me on hold. They clearly don't belong anywhere near customer service. I don't know how this lady works here. I can see others have probably had the same...