Granville Island Delivery Co. — Local services in Vancouver

I was originally quite disappointed with my experience with Granville island delivery co, but after reaching out they made the appropriate corrective actions.

I received a $35 gift card when GIDC was using their old business model of selecting individual items and I didn't get a chance to use the gift card before the current model of artisanal gift boxes. As a student trying to use this gift card I didn't feel that it made sense for me to get most of the really expensive boxes. After corresponding with the team at GIDC and waiting many months I finally settled on getting the Local Chocolate Lovers Box which was the cheapest available box. Once I was able to order the box, it was delivered on time.

I was disappointed with the quality of some of the items in the box and did not feel I got the value for my money (Which with shipping to a nearby Vancouver address came out to be $85 for 2 chocolate bars, a tiny sample size bar a small bag of caramels and chocolate almonds!). Specifically I had issues with the Chocolatas packaging on both their products. They felt like something I would get at the drug store. Especially the candy cane bar which had cheap looking packaging, lazy use of candy canes, and a bit of plastic still on some of the candy canes! It was also a bit disheartening to open the massive (though beautiful) gift box the items came in since there are only a small handful of items in this box and their was 10-15x the extra space that was needed. They should have a smaller size for the smaller baskets.

I expressed my various concerns with GIDC and they were able to send a make up treats box in order to show me that the products they endorse are of quality, are in fact made by local artisans (which didn't come through in my first box) and can meet the...

I had a great experience with the Granville Island Delivery Co! Easter is always a struggle as my daughter has a peanut allergy so finding chocolate and candy/treats that are peanut free is a challenge. Normally I spend a lot of time searching online and calling places to find Easter basket treats that are safe for our home. While searching online I found the Granville Island Delivery Co and some great Easter packages they were featuring. They were so good at making sure everything was peanut free/safe. I purchased two Easter packages (one for my daughter and one for my husband). It was so easy and delivered on time already packaged really nicely so I didn't have to transfer to a basket. The Granville Island Delivery Co delivered on more than just great edible products - to me they delivered on time savings and convenience not to mention peace of mind! I will definitely use this...

I ordered a hamper for my son to be delivered to Squamish on the 21st Dec (I placed the order on the 9th Dec) in order for him to open in on facetime to his grandad who is in the UK and who is end of life. It is now 30th Dec and still no hamper has arrived. I am completely appalled by the service, of lack of. All the customer service person could say is 'we use Canada post, its out of our hands, I hope you understand'. It is the company responsibility to use the appropriate courier service if they advertise that I can choose a delivery date. My Dad pinned a lot on that day, and he is very disappointed......hence this review "I also......hope you understand". Thankfully I also ordered from SaltSpringGoods who did manage to get the item to my son...