Lindt Chocolate Shop - Winnipeg Outlet Collection — Local services in Winnipeg

Walking into the store, the place was clean and well lit. The lights had a warm hue, which kept the area sensory friendly and made their products stand out from the mall corridor. The glass windows were clean and you could see the products from across the corridor, and when you're inside they block off a lot of the mall bustle so the store is nice and quiet. There's plenty of space to walk around, the shelves were organized and free of dust, and the bulk truffles were all in the spots they were supposed to be. The labels showing which truffle was which were in predictable, easy-to-see spots. The staff were helpful and friendly, and I received a sample of the original milk chocolate flavour. If I would add anything to improve, it'd only be that instead of getting the original flavour truffle, you get one sample truffle of any sample flavour you like. Their pistachio flavour and their strawberries and cream flavour are my favourite. I will be here again to get my own big box of...

I went to the store today evening and there was a old man working today. I had a very disappointing experience at this store . I was simply asking a couple of questions about the products, but the staff was incredibly rude. When I inquired about whether the bag of 100 chocolates was customizable, he answered curtly with "YES, and IT'S A BAG OF 100," while giving me a dismissive look.

Later, I asked if they had any samples, and his response was just as unwelcoming: "WE ONLY HAVE THIS CHOCOLATE, THANK YOU." He handed me a red wrapped chocolate in a very abrupt manner, making me feel uncomfortable and unwelcome.

This kind of behavior is completely unacceptable in customer service. I won't be returning to this store unless there's a significant improvement in the way customers...

The manager at store 344 in Winnipeg on sterling lion pkw should be recognized for her customer service. I am not able to go into the stores since I’m very high risk. She went above and beyond to accommodate me. I was having trouble ordering online the items I wanted and she was more than helpful to help me. She was very kind and courteous and so patient with me. I feel she should be recognized for her service, especially at this time when things are so hectic. If there were more people like her in the work industry shopping would be so much more pleasant. Thank you for your service and what...