We had a great experience with Natales Rent a Car. We rented an automatic Sedan for a week. The car was almost new (4000 KM only) and was very clean and in a perfect condition. Manuel is very friendly and helpful. The place is open till late so we went to Manuel many times for exchanging the currency as well. He had great rates and was always available via WhatsApp. He was also very accommodative when we were dropping the car. Since our flight was in the morning, he accompanied us to the airport so that we could leave the car directly at the airport. Be careful about the winds in the area. Manuel warned us about strong winds and they can leave a dent on the door if you are not careful while opening. Even after the warning, the same thing happened with us but Manuel was generous enough not to charge extra for it (even though it was a new car). Thanks a lot for such a great...
Read moreI had an excellent experience with Natales Rent a Car. They are extremely professional, super responsive and booking with them was a breeze; great communication through WhatsApp. Manuel was incredibly helpful and super friendly throughout the entire process. The cars are in great condition, and the smaller car I rented was perfect for my needs. I really appreciated the flexibility; they brought the car directly to me at the airport, which allowed me to start my journey without any delays. If you’re planning to cross the border into Argentina, they take care of all the paperwork, making the process seamless and stress-free. Travel tip: As of today, renting with Natales Rent a Car is much more convenient and offers far better value for money compared to other options (especially if you’re planning to cross the border)....
Read moreAfter reading all these positive reviews here about Manuel we booked his car in Puerto Natales to go to Torres del Paine. The day before we asked him if everything is ok with our booking. He confirmed it and said the time when to come to his office. But the next day he even didn’t appear! We were waiting for him near his office for 3 hours! We were calling and texting him but there was no answer (phone was working, he just wasn’t answering). He wasn’t ill or something like that, a girl from info point saw him there an hour before. It took us couple of days to find another car. We lost our precious time and our booking in hotel of Torres del Paine. Manuel ruined our vacation. He is a person who can let you down in any moment without...
Read more