Duchatel — Local services in Bayonne

This store does not care about loyal customers, at all.

I’m a customer who lives in Biarritz has spent thousands here but was offended to come during Braderie and wait in line for 20 min to open only for the owner to come out and not say anything to anyone, and whisper appointments only and shut the door on everyone (a line of 10).

People in line even called the day before asking if walk in was fine and they said yes.

That’s not a way to run a business with loyal customers by not saying hello and shutting the door in the face of people who bring you business. That’s the last time you’ll see me here as a...

Visite exceptionnelle chez Duchatel Biarritz ! Leur boutique est magnifique, et l'excellence de leur service client est à souligner. La communication est transparente, ce qui rend l'expérience d'achat très agréable. Leur service est impeccable et je suis absolument ravi(e) de mes nouvelles bottes Lemaire. Fortement recommandé pour un shopping de qualité !

Outstanding visit to Duchatel Biarritz! Their store is beautiful, and the excellence of their customer service deserves special mention. The communication is transparent, making the shopping experience very pleasant. The service is impeccable, and I am absolutely delighted with my new Lemaire. Highly recommended for...

Buenas tardes: Estoy indignada del trato recibido en la tienda de DUCHATEL de 48 avenue Edouard VII, Biarrizt. Sólo porque somos españolas. Hemos entrado sobre las 16,30 horas en dicha tienda mi hija y yo dónde un chico joven muy amable, nos iba a sacar unas zapatillas cuando ha entrado un señor mayor que prácticamente le ha impedido seguir atendiéndonos diciendo que no tenían ese número, aún incluso cuando el joven le ha insistido que...