HEMA — Local services in Marseille

Dear Managers,

Today, I visited the Hema store at Vieux Port in Marseille. When I inquired about a product, an employee mentioned that she wasn’t sure if they had it and advised me to check with the cashier. However, the cashier was also unsure and made no effort to assist in locating the item. After searching on the first floor myself, I overheard the initial employee discussing my question in a mocking manner with other employees, in full view of other customers.

This behavior was unprofessional and disrespectful. As a loyal customer who appreciates the brand, I find it disheartening to encounter such poor service, which could easily discourage customers from...

Narky staff. Ambiguous sign indicating till line. Sales chap bad attitude. Avoid,lots of better...

Simply amazing. Love it. Just love it. Like not just a little, like a lot....