DANBRO By Mr Brown — Restaurant in Uttar Pradesh

I had a very disappointing and pathetic experience with this outlet.

Quantity of butterscotch cake delivered was half of what was promised.

Whole cake was spilled in the box and totally de-shaped.

I instructed the restaurant to write Happy Birthday message but they didn't write anything.

The restaurant didn't even put The Happy Birthday tag with the cake.

This pathetic Swiggy app didn't offer any support regarding this issue. Instead it just ran away from any responsibility and told me to go and talk to the restaurant.

Your pathetic restaurant service ruined my family function.

The rates you charge and the service you give are completely disproportionate. You charge a whooping Rs 800+ for half kg cake and don't even have the courtesy to write the message as instructed by customer. Youd didn't even put happy birthday tag with the cake. You didn't bother to instruct the delivery boy to handle cake carefully. He spilled the cake and you guys together made sure a very pathetic experience to me and my guests.

Never going to order again from your outlet. Thumbs...

I chanced upon to visit the Vibhuti Khand Danbro by Mr brown today..i.e. 21st September 2025... This is a very nice bakery,...we feel extremely proud to have such a great bakery in our city Lucknow which excels in its quality, ambience like none other....I bet one will sweat to find an equivalent in a lot of metro cities.....The price of course is on the higher side which used to be a humble start at one point of time affordable has graduated to be affordable only for the affluent... The pastries, cakes, patties, cofee, drinks, shakes, rolls, cookies, donoughts are made taste perfect....There is absolutely nothing one can point out at the quality but would like to request for trying to make it more affordable for other categories of people too... I have been a regular visitor to the bakery and have tried out many breads, pastries, patties and cookies from time to time....and my today's visit was also very satisfying....Parking is definitely a tight experience especially when it comes to...

I had an absolutely horrible experience at this bakery on my daughter's first birthday. Instead of a warm and welcoming atmosphere, we were met with rude, arrogant, and downright unprofessional behavior from the staff. The cashier, Mr. Singh, was especially disrespectful, behaving as if he was doing us a favor by simply taking our order. To make matters worse, the guard joined in with an equally goon-like attitude, creating an extremely hostile environment.

What was most shocking was their refusal to provide a simple candle for my daughter's birthday cake, despite this being a basic request for such a special occasion. Their attitude completely ruined what should have been a joyous and memorable day for my family.

This place needs serious management intervention and training in customer service. I would strongly advise anyone to avoid this bakery if they value respect and good service....