Massage and facial was fantastic however I left extremely upset after the hair wash. No fault to the girls at all as it seems they are not trained by the company to manage different hair types. My hair is not even that difficult to manage so I don’t want to know how it feels for other women who have curlier hair. The spa therapist only had a wide comb brush to work with and could not adequately brush my hair, finally got to the washing and it was again a disaster with detangling and applying the hair products it did not feel relaxing at all, my back was soaking wet. The hair dryers are also not adequate enough to dry in a short time which left me with my roots still soaking wet and my ends only half dried whilst still frizzy from the lack of training the girls are provided with. Almost left in tears as It was a terrible experience.
I do definitely suggest coming to the spa just not for a hair wash until it has improved. I do not want any back lash to the girls but I want the company to see this to create a better environment for both the client and workers
The massage was a 5/5 and definitely recommend The facial 5/5...
Read moreI recently had the pleasure of visiting Shinto Spa in Ubud and had an absolutely wonderful experience. From the moment I stepped in, I was embraced by an atmosphere that truly reflects Japanese setting. Shinto Spa's meticulous attention to detail is evident throughout. The Japanese-inspired architecture, the carefully cultivated garden, and the stunning artwork all contribute to an atmosphere of tranquility and relaxation.
The Balinese massage I received was exquisite. I left feeling not only relaxed but also more in tune with my body and mind. The thoughtful refreshments, including a lime ginger drink upon arrival and hot jasmine tea with matcha cookies after the spa treatment, added a touch of elegance to the experience.
I must also commend the staff at Shinto Spa for their exceptional service. The team was not only skilled but also incredibly polite and attentive. Their warm hospitality added to the overall feeling of being truly cared for. I wholeheartedly recommend Shinto Spa for anyone seeking for an exceptional Spa and value for your...
Read moreMy girlfriend and I had the most incredible girls’ day at Shinto Spa! From the moment we walked in, we felt so welcomed and cared for — the staff were warm, attentive, and made us feel right at home.
The massage was absolutely phenomenal — perfect technique, ideal pressure — so relaxing that we actually fell asleep during it! It was one of the best massages we’ve ever had, hands down. We left feeling completely pampered and refreshed.
To top it all off, we were treated to the most delightful tea and matcha cookies afterwards, which was such a sweet and thoughtful touch. It honestly felt like the cherry on top of a perfect spa day.
Shinto Spa delivered an unforgettable experience — calm, luxurious, and full of heart. We’re already planning...
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