City Square Shopping Centre — Local services in Waterford

I was wandering around this shopping centre yesterday afternoon with my little one year old nephew while his mom was getting stuff done. As he was exploring, a woman with a large handbag knocked in to him, completely by accident, but he fell over and got quite upset. To try calm and comfort him, there was a lovely lady who was working there cleaning who brought him a balloon. He was of course delighted with this balloon, and with the intention of putting it back on the lovely Valentine's display, we did let him carry it with him for a little while first, just around the shopping centre. Fast forward maybe five mins as we sit to wait for my nephews mom to be done, the centre's security guard approached us to tell us that the little balloon was actually the property of the centre. I kindly explained what had happened to him and the balloon was just to cheer him up for a few minutes. When I said that a lady working there brought it to him, he replied 'no she didn't it's not hers to give' and he then asked which woman it was by asking 'was it the big heavy one over there?' In absolute disbelief, I responded saying I hadn't taken note of her weight at the time. The security guard proceeded to insist that we could not keep the balloon. Instead of letting him know that we would be returning the balloon I actually stared at him in complete shock and asked was he serious. He continued to say that the centre management would not have allowed the lady to give out the balloon.

This may seem like a dramatic story all about an irrelevant balloon, but the manner of this security guard was appalling. A one year old knocked over and hurt, being cheered up by a balloon for a few mins is all it was. But this security guard appoached us like we were a threat and had done something terrible.

Also, if I was that woman I would be disgusted had I know that a colleague of mine spoke about me in the manner to...

This is a shopper's paradise that really impressed me. My recent visit left me thoroughly delighted with the diverse offerings and overall experience.

The variety of shops at City Square caters to every need and desire, from fashion and electronics to homeware and more. It's like having a retail wonderland at your fingertips, ensuring there's something for everyone under one roof.

The layout of the shopping centre is thoughtful and easy to navigate. It creates a seamless shopping experience, allowing visitors to explore the numerous stores without feeling overwhelmed. The clean and well-maintained environment adds to the overall positive ambience.

The staff in various stores are friendly and approachable, providing assistance with a genuine smile. It's evident that a focus on excellent customer service is a priority throughout the shopping centre.

In conclusion, this is a retail haven that combines convenience, variety, and a pleasant shopping environment. Whether you're looking for the latest trends or everyday essentials, this shopping centre has it all. I highly recommend City Square for a satisfying and enjoyable...

Only visited ladies wear after finding out it was separate from menswear and food shop. Got what I wanted, paid by card and proceeded downstairs 2 exit. Alarm went off as we passed through. No-one came 2 check what was going on. Went back into shop and took out r purchases, checking 4 prices tag, found nothing so headed out again, Alarm went off again yet no-one came 2 investigate. I thought it might b my 2 hip replacements, but no, went back into payment counter, produced r payment list. Girl took out clothes and eventually found tag left on 1 of r purchases. Was most helpful and apologetic, can't help wondering what would have happened if we just kept going back 2 r car parked on Quay side. Will visit Penny's next time in Waterford. Very distressing after being at hospital since 9am, this happened at 1pm. Early start and long wait in hospital. Completely shattered and an hours...