Ledian Spa Ebisu — Local services in Tokyo

The reception staff is really disappointing and rude. We got charged extra due to false gender info input because men’s price is higher then ladies. The ic key didn’t respond to the gate well so my friend got stuck at the gate. There was no one to help him, and unbelievably he got charged for extra time extension in the end because they claim that he got out of the gate 1 min late. In reality they kept us waiting without sending anyone to help. We were being asked to go through the gate and paid again which wasted more of our time. Very disappointing service and unprofessional...

Not bad but some details could be improved. Strange to have seats facing bath area. Dressing room floor gets wet easily. I burnt myself on sauna floor as it was too hot. Showers too close together so water runs into next cubicle. Should allow people using baths and sauna to use seats...

It’s great service for money! You can go empty hand and get two towels and bathing suit, staff are nice and some fortunately not wearing mask, it’s great to see human smiles in the morning. Three saunas, two cold baths, a hot bath, showers, can’t do better for the very affordable...