Saray Kebab — Local services in Tokyo

The staff is RUDE. Don’t pay until you get the right order.

I ordered two kebabs—one with mix sauce, one with yogurt sauce. It wasn’t busy, and the staff started making mine right away. He kept asking about the sauce, even after I paid. (I paid by phone in advance just to save time. ) When he asked the third time, I clearly said “No.6, yogurt sauce” in English, Japanese, and gestures. Yet, he still used hot sauce.

When I pointed it out, he got angry and mumbled that hot and yogurt sauce are the same.

They’re not.

Even the mix sauce is too spicy these days, letting alone the hottest hot sauce. And the white bottle of yogurt sauce was right there, but he didn’t even try to fix it. It felt like he just didn’t care.

I don’t understand how the staff could be so arrogant and disregard the trust of his customers. I hope he realizes one day that when you focus only on money, you end...

Well…. Not sure where to start with this… I pass this shop daily, and tried to do a review. I took a selfie outside the shop and the front staff refused to! Yes! REFUSED to serve me. I can understand not wanting to he on camera, so i said- “ i wont film this for my youtube”, can i have a kebab. Which is beyond me… as the review section on google reviews has multiple videos of him.

After researching more… i can see why the majority of reviews have left comments like - bad staff attitude, etc.

The shops in Asakusa, Kita senju were totally fine about me filming, and blogging. I told the staff , look, to repair your shop, i can help rectify the bad comments. Seriously… 😦 I would go here,...

The experience is very bad. I bought 3 things, and the beef is very smelly! The boss is so bad-tempered. He has been speaking in his own language. He doesn't seem to understand Japanese. He won't go there again. The taste is too bad. There is very little meat. Please don't order mashed potatoes. It's really smelly! I will never go again! I really don't...