I'm a first time tourist in Japan and had a minor emergency that caused a lot of pain. Being in foreign country where communicating isn't always easy-this is a stressful situation to be in. Aside from dealing with the actual injury, you feel a bit lost and anxious as to how to get the most efficient and prompt help. I found this clinic and decided to take a shot at it, so I visited in the morning without an appointment.
The whole process was quite frankly one of the best medical experiences I've ever had, including where I currently reside in the United States.
They saw me right away after a quick registration. All the front desk staff were extremely friendly and helpful.
Dr Cammack is extremely professional but also very personal and friendly. He truly seems to care about what he's there for. My opinion of how healthcare works- especially in the USA, is one of just being a number that the doctor needs to process as fast as he/she can to move on to the next to keep a good patient/hour ratio-not a result of doctors, but the system they're stuck in.
Dr Commack took his time and natural conversation was possible- such that makes you feel you can get your concerns and questions answered. Aside from that, everything else was really impressive. I got my blood drawn with necessary tests, x-ray done and prescriptions filled by the pharmacy on the bottom floor. On top of that-prices were surprisingly cheap-and that's without any insurance.. I would've paid the same or maybe more at home WITH insurance. That says a lot about the system they have in this country.
I was in and out in a very reasonable time with the diagnosis and help I needed.
Due to the nature of my injury, I had an early morning flare up a few days later. I emailed Dr Commack and he responded very quick, and was able to suggest the correct path forward which included an additional medication that he prepared for me to come and pick up at my convenience. He even offered to see me quickly while there, should I feel it was necessary.. That's true service!
I can't recommend this clinic enough!. If you're having a medical issue and need to get help- don't waste any more time and just go straight here. You can make an appointment over the phone in case they may be busier than usual but I have a feeling they'll try to work with you as good as they possibly can either way.
While definitely not planned as part of an enjoyable Tokyo itinerary, it will be one of the things I will remember as a truly great experience in the time of great need. Thank you to...
Read moreI paid almost 20,000yen for a mediocre service and less than 5 mins of seeing the doctor to check my Alopecia Areata. This place doesn't take Japanese National Health Insurance. Dr. Takeshi Ouchi didn’t really mention anything of importance/anything that I don’t know yet. The only check he did was taking a photo of my bald spot using only an ipad and they called this dermatoscope on my bill, no blood tests et cetera.
Some of the staff at the reception were friendly and nice, but one of the ladies was not very attentive and seemed that she couldn't wait for me to leave and stop asking questions. I only wanted to know how much does a prescription cost, since the prescription I got is only valid for two purchases. I didn't get a proper answer and she only told me to ask the staff at the pharmacy. The lady at the pharmacy told me that a small bottle costs about 2000yen in there, they advised to buy from there since I can get refill up to two refills while in other pharmacy, they said it will be taken right away once I buy. I decided to get two bottles from there and they told me that I can either choose to keep the prescription myself or leave it there and I can just come again for refills no prescription since they're keeping it. I have decided to keep it and went to another pharmacy in Ebisu and got the same product for half the price. At this other pharmacy, two bottles cost me 1770yen as shown on the image, while at Tokyo Medical two bottles cost me more than 4000yen. I'm sharing this experience so others would avoid this place that ripped me off. Will go to Garden Hiroo Clinic next week. Someone who recommended Garden Hiroo Clinic said this: "I felt more taken care of and my condition taken much seriously than something that can “be gone on it’s own” She was so helpful, asked me about my history. Luckily I documented my spot every month! She gave me a phototherapy session and I have to come back weekly. She explained to me the procedures and also showed me a progress book of her patients that had similar conditions. I’m also prescribed to the same pills I had before but with a diff lotion and additional biotin supplement. The receptionist was also really nice!!!! Also the pharmacy I had to go to was very accommodating. They gave me a drink as...
Read moreDuring my recent business trip to Tokyo, I unfortunately suffered a broken left ankle, which could have turned into a stressful situation. However, my experience at the Tokyo Medical & Surgical Clinic, under the care of Dr. Ivor Cammack, was nothing short of exceptional.
From the moment I arrived at the clinic, I was greeted with warmth and professionalism. The staff were incredibly accommodating, especially considering I was a foreigner in need of immediate medical attention. They ensured that the registration process was smooth and efficient, which was a relief during such a challenging time.
Dr. Ivor Cammack's expertise and compassionate approach made a significant difference in my recovery process. He took the time to thoroughly explain the nature of my injury, the treatment options available, and what to expect during the healing process. His ability to communicate clearly was greatly appreciated, as there was no language barrier. Dr. Cammack's calm demeanor instilled confidence in me, allowing me to feel secure in the care I was receiving.
The treatment I received was top-notch. Dr. Cammack performed the necessary procedures with precision and care, ensuring that I was comfortable throughout. The clinic itself was well-equipped with modern facilities, which further reassured me that I was in good hands. The follow-up care was equally impressive; Dr. Cammack provided detailed instructions for my recovery and made himself available for any questions I had post-treatment.
Moreover, the clinic's location was convenient, making it easy for me to access care without much hassle. The entire experience was organized and efficient, which is crucial when dealing with an injury while abroad.
In conclusion, I cannot recommend Dr. Ivor Cammack and the Tokyo Medical & Surgical Clinic highly enough. Their combination of professionalism, expertise, and genuine care made my recovery process much smoother than I could have anticipated. If you find yourself in need of medical assistance in Tokyo, especially as a foreigner, you can trust that you will receive the best...
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